Product: Rodan And Fields Redefine Beauty Set Clear all filters (12 of 12 reviews match)
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2 comments
4.8
Details
I called with a problem on my AM Redefine container. Problem solved, no question and such a nice employee. WOW, wish all companies were so accountable.
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Anonymous
#1602064

Did you really just say that Rodan and Fields is accountable? Have you read through all of these complaints? Have you searched online to see what type of reputation R&F has? Y...

Author
Location
Gainesville, Florida
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Good customer service
Review #1405247 is a subjective opinion of poster.
3 comments
1.7
Details
I have been using the redefine products for three months. I do not see any improvement in my skin. And the warning of the possibility of the product causing cancer, I will go back to skin ceuticals instead, much better results.
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StormyFennecFox
#1578429

What? There is a warning on the label about possibly causing cancer? I have not heard that. I wanted to check the product reviews on something other than their site and I foun...

Author
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Bad quality
Review #1375485 is a subjective opinion of poster.
2 comments
I opened my first box and opened 2 packages of Redefine Acute Care to apply to my skin , but both packs were dry - no moisture at all. I called customer service and the man had no idea how to handle my call. I was forwarded to a woman and she sent a second box which...
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Anonymous
#1579307

https://youtu.be/6-wDNGL2JbA

Author
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Not as described/ advertised
Review #1373495 is a subjective opinion of poster.
2 comments
1.2
Details
I used Rodan and Fields redefine products for several weeks. It dried out my face and burned my skin in spots. I followed the instructions and only put it on every other day, but was unable to increase the usage since it dried me out so bad. I was instructed to keep...
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Anonymous
#1579309

Did you take the solution tool quiz? It may have not been the right regimen for you. You may just have more sensitive skin!

Author
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Bad quality
Review #1365523 is a subjective opinion of poster.
Featured
8 comments
Rodan And Fields - Severe Reaction disgusted with company response
Rodan And Fields - Severe Reaction disgusted with company response
Rodan And Fields - Severe Reaction disgusted with company response
Rodan And Fields - Severe Reaction disgusted with company response
WARNING!!! Severe Reaction After Using Rodan and Fields Redefine Skin Products REDEFINE AMP It Up I purchased the above products in good faith after a Rodan and Fields representative spoke highly of them. I have always used upmarket well known brands such as La Mer,...
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Anonymous
#1521331

Having an allergic reaction to a product does NOT qualify you for reimbursement for a vacation. Good grief some people are entitled!! They took down the information and are ch...

Author
Product
Rodan And Fields Redefine Beauty Set
Cons
  • Caused breakouts and rash
  • No results
Reason of review
Poor customer service
Review #1298112 is a subjective opinion of poster.
0 comments

Rodan And Fields - Not worth it

Tried redefine cleansing mask, redefine toner, and brightening toner. All were harsh and dried my skin out. Night serum and exfoliating mask worked well, but are very expensive. Lots of money wasted; will stick with Merle Norman.
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Author
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Bad quality
Review #1279044 is a subjective opinion of poster.
2 comments
1.0
Details
I am working with a rep who has a photo of the damaged item from Rodan and Fields. It is not usable, thus I am unable to use the face mask and serum with the tool designed for the process. I’m amazed that Rodan and Fields has no Customer Service that can promptly...
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Anonymous
#1422326

This is in response to the complaint I posted regarding the broken Roller. The representative referred my complaint to Rodan and Fields “perks” and although I canceled my memb...

Author
Product
Rodan And Fields Redefine Beauty Set
Cons
  • Lack of customer service
  • Customer service and timely resolution
  • Terrible customer service
Reason of review
Damaged or defective
Preferred solution
Repaired or replace Roller
Review #1173558 is a subjective opinion of poster.
4 comments
1.0
Details
Whole face was it itching and red the moment I started issuing Redefine products. It dehydrated my skin instantly. Contacted customer care to swap to soothe and they have still not swapped under the 60 day policy for refund/swap. Keep making excuses and not returning...
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Anonymous
#1388221

could someone PLEASE explain to me how in Gods name R/F has an A+ rating on the BBB with 83% negative customer rating??How is this possible???

Author
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Bad quality
Review #1119504 is a subjective opinion of poster.
0 comments

Rodan And Fields - No change after three months. It is not worth the money.

1.3
Details
In my opinion, the sales rep recommended the wrong regimen. I wanted to get rid of dark spots, etc., and was told I needed the Redefine regimen. I have used it religiously for three months and my skin looks exactly the same. I would like to try the Reverse regimen, but can't afford it. I have already wasted $300. I would not recommend this product to anyone.
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Author
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Bad quality
Review #1046406 is a subjective opinion of poster.

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25 comments
4.7
Details
Disclaimer, I am a Rodan and Fields consulutant. I absolutely love the products and results of the Redefine Age Assault regimen. I am also using Lash Boost and as of week 5, I am seeing significant results. I have several famiy members using, Reverse and Unblemish...
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Anonymous
#1316235

"First of all, remain skeptical. If you type the name of the company into Google and Google's "suggest" or "autocomplete" feature automatically fills in "scam" after it within...

Author
Product
Rodan And Fields Redefine Beauty Set
Pros
  • Redefine age assault regimen
Reason of review
Good quality
Review #983354 is a subjective opinion of poster.