Product: Rodan And Fields Redefine Beauty Set Clear all filters (0 of 9 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I called with a problem on my AM Redefine container. Problem solved, no question and such a nice employee. WOW, wish all companies were so accountable.
Read more
Anonymous
Anonymous

Did you really just say that Rodan and Fields is accountable? Have you read through all of these complaints? Have you searched online to see what type of reputation R&F has? Y...

4.8
Product
Rodan And Fields Redefine Beauty Set
#1405247
Reply to reviews
I have been using the redefine products for three months. I do not see any improvement in my skin. And the warning of the possibility of the product causing cancer, I will go back to skin ceuticals instead, much better results.
Read more
StormyFennecFox
StormyFennecFox

What? There is a warning on the label about possibly causing cancer? I have not heard that. I wanted to check the product reviews on something other than their site and I foun...

Anonymous
Anonymous

Good call! I agree, I LOVE Skinceuticals! Proven fantastic skincare that delivers great results , backed by science, real dermatologists behind the science, and good , safe in...

1.7
Product
Rodan And Fields Redefine Beauty Set
#1375485
Reply to reviews
I opened my first box and opened 2 packages of Redefine Acute Care to apply to my skin , but both packs were dry - no moisture at all. I called customer service and the man had no idea how to handle my call. I was forwarded to a woman and she sent a second box which...
Read more
Anonymous
Anonymous

https://youtu.be/6-wDNGL2JbA

Anonymous
Anonymous

Not sure what you mean by dry but here's a video on how to apply it, maybe it will help! Did you sign up as a preferred customer? Your consultant can answer these questions an...

Product
Rodan And Fields Redefine Beauty Set
#1373495
Reply to reviews
I am working with a rep who has a photo of the damaged item from Rodan and Fields. It is not usable, thus I am unable to use the face mask and serum with the tool designed for the process. I’m amazed that Rodan and Fields has no Customer Service that can promptly...
Read more
Anonymous
Carolyn

This is in response to the complaint I posted regarding the broken Roller. The representative referred my complaint to Rodan and Fields “perks” and although I canceled my memb...

Anonymous
Anonymous

Report to BBB

1.0
Product
Rodan And Fields Redefine Beauty Set
I didn't like
  • Terrible customer service
  • Customer service and timely resolution
  • Lack of customer service
#1173558
Reply to reviews
Whole face was it itching and red the moment I started issuing Redefine products. It dehydrated my skin instantly. Contacted customer care to swap to soothe and they have still not swapped under the 60 day policy for refund/swap. Keep making excuses and not returning...
Read more
Anonymous
Anonymous

could someone PLEASE explain to me how in Gods name R/F has an A+ rating on the BBB with 83% negative customer rating??How is this possible???

Anonymous
Anonymous

Please consider reporting to the Better Business Bureau, the FTC and the FDA. There are simple reporting instructions on the homepages of those websites.

1.0
Product
Rodan And Fields Redefine Beauty Set
#1119504
Reply to reviews
Show

Rodan And Fields - No change after three months. It is not worth the money.

In my opinion, the sales rep recommended the wrong regimen. I wanted to get rid of dark spots, etc., and was told I needed the Redefine regimen. I have used it religiously for three months and my skin looks exactly the same. I would like to try the Reverse regimen, but can't afford it. I have already wasted $300. I would not recommend this product to anyone.
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Rodan And Fields Redefine Beauty Set
#1046406
Reply to reviews
Disclaimer, I am a Rodan and Fields consulutant. I absolutely love the products and results of the Redefine Age Assault regimen. I am also using Lash Boost and as of week 5, I am seeing significant results. I have several famiy members using, Reverse and Unblemish...
Read more
Anonymous
Operation Inform

"First of all, remain skeptical. If you type the name of the company into Google and Google's "suggest" or "autocomplete" feature automatically fills in "scam" after it within...

Anonymous
Anonymous 2

My RF recruiter explained how I could make a six figure income selling thier program and products. The problem is $1500 into it and I'm finding that my friend the recruiter s...

4.7
Product
Rodan And Fields Redefine Beauty Set
I liked
  • Redefine age assault regimen
#983354
Reply to reviews
Used the redefine system for 9 months. Took pictures every month to track my progress. My skin looks worse now than when I started. I got a lot of pressure to become a consultant, go to R+F parties, buy more products, etc. Not everyone benefits from the same line of...
Read more
Anonymous
Anonymous

I'm an R&F consultant and never pressured anyone to be a customer or a consultant. I understand there a many who do; however, if I were in your shoes, I would have put a stop...

Anonymous
Anonymous

You are not alone in your thoughts. Derm review listed R&F 27th. So, a lot of people think there are 26 products that are better for them. You seem to have found a few. Care t...

Product
Rodan And Fields Redefine Beauty Set
#973640
Reply to reviews
I had great results.I have spent money on different products from the dermatologist office. These products are more affordable and work for me.I'm very pleased and will continue my use.
Read more
Anonymous
Anonymous

It seems logical to me that the only only person who would get up at 6:00 AM to post a glowing report on a posted consumer site would be an R&F consultant! Makes sense that t...

4.9
Product
Rodan And Fields Redefine Beauty Set
#967089
Reply to reviews