Product: Rodan And Fields Membership Clear all filters (10 of 10 reviews match)
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2 comments
4.5
Details
your products are great, but I don't need to order every 2 months. Therefore I am asking if I can just order when I want. I still have half of my products I have bought and therefore I don't need anymore at the present or in this case come march or april 2019.
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Anonymous
#1653640

Yes, you can change your product shipment or your consultant can direct you. :) you can also delay a few times at a time. (Ie 2 months at a time a few times). This then avoids...

Author
Service
Rodan And Fields Membership
Pros
  • All the products
Cons
  • Have to order every 2 to3 months
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
order when I actually run out of my products.
Review #1475584 is a subjective opinion of poster.
0 comments

Rodan And Fields - Can’t believe I got a “subscription”!!

This Company is the Scientology of skin care. Once you get in, it is difficult to get out! The products are decent but very overpriced. The biggest issue is the “subscription” that you had no idea that you had. They send you notices that “your order” is being sent in a few days...when you didn’t know you had an order! Do NOT sign up with this organization...they make getting out of the “subscription” pretty difficult.
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Author
Service
Rodan And Fields Membership
Reason of review
Return, Exchange or Cancellation Policy
Review #1439386 is a subjective opinion of poster.
1 comment
1.0
Details
I have been using Rodan Lash Boost for about 1 year. It has begun to irritate my eyes and is not as effective as it was when I first started using it, which is fine. What is not fine is that it has been extremely difficult to cancel the automatic renewals. I have...
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Anonymous
#1589766

There have been so many complaints about Lash Boost that a class action lawsuit was filed earlier this year.

Author
Location
Gurnee, Illinois
Service
Rodan And Fields Membership
Reason of review
Return, Exchange or Cancellation Policy
Review #1390062 is a subjective opinion of poster.
2 comments
1.0
Details
Rodan and Fields continues to charge my card every two months even though both I and my consultant have attempted to cancel. Not only that, but they’ve told both of us they’re issuing a refund for the LAST order and I still have yet to receive it a month later!!!.
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Anonymous
#1524344

I logged in to my customer account the other day, clicked cancel on my PC subscription/auto-ship and immediately received the email confirmation that said : We understand that...

Author
Service
Rodan And Fields Membership
Reason of review
Problems with payment
Review #1298256 is a subjective opinion of poster.
1 comment
Signed up as a consultant under and old acquaintance, without trying the products... bought the biggest kit. Found that friends were hiding me on facebook and not really responding to my attempts at getting them to try the R+F products.... or they were interested until...
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Anonymous
#1411926

Good for you. Total sham. Has happened to thousands. There is nothing special about their products.

Author
Service
Rodan And Fields Membership
Reason of review
Bad quality
Review #1157780 is a subjective opinion of poster.
10 comments
I ordered the product for my skin which has rosacea and was pleased with the results but found out that I couldn't order just what I needed the next month.I had to order at least $80+ to make an order at all! I detest these MLM companies that make huge profits by...
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Anonymous
#1380352

I'm happy to hear you had a positive results with their products I bought every kit they had to try it out amongst family: the teen program, reverse, soothe etc. 4 kits total...

Author
Service
Rodan And Fields Membership
Reason of review
Not as described/ advertised
Review #1114520 is a subjective opinion of poster.
5 comments
1.8
Details
I cannot get R & F to stop sending me auto ship.Have contacted them a number of times. They tell me I must go online to their site and fill out a form. When I go to site, and try to pull up the form it says, Site down. DO NOT AUTO SHIP WITH THEM. It has become a...
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Anonymous
#1356840

Hmm...I don't understand why you are having these issues. Did you have a consultant managing your account or did you manage it? It is a really easy process to manage so that...

Author
Location
San Francisco, California
Service
Rodan And Fields Membership
Reason of review
Return, Exchange or Cancellation Policy
Review #1079248 is a subjective opinion of poster.
12 comments
I've tried for two months to get out of the automatic shipping.Customer service is non-responsive. The website is constantly down and inaccessible. My last order was sent (after I told them to cancel) and they removed the return label so I couldn't send it back. I was...
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Anonymous
#1329523

I don't believe this. cancel your card if your having a problem. it is a wonderful company

Author
Service
Rodan And Fields Membership
Reason of review
Return, Exchange or Cancellation Policy
Review #1047786 is a subjective opinion of poster.
1 comment
1.1
Details
Got high pressure sales job from a friend (no longer a friend).She pushed me into buying two memberships, one for me and one for a minor family member. She told me it was required to buy two lines. I ended up with perioral dermatitis, 5 weeks of an embarrassing rash...
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Anonymous
#1244058

I am so sorry this happened to your child. pushy and rabid are such great and accurate description. it is truly sad how these women go after friends and family with such feroc...

Author
Location
Brooks, Kentucky
Service
Rodan And Fields Membership
Reason of review
Poor customer service
Review #825101 is a subjective opinion of poster.
12 comments
Get a three months' supply of proactive! Only pay $19.95! That sounded like a good thing to me. Paid the $19.95 plus shipping and handling. Got the proactiv. So far, so good. Then one month later, a charge for $33.00 shows up on my account. I called them. ...
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Anonymous
#1433563

Make your life simple and keep your money.Pay yourself.Go to the local pharmacist and ask him or her.He will direct tomsome good product probaly inder $10 with no autoship.You...

Author
Location
San Diego, California
Service
Rodan And Fields Membership
Loss
$72
Review #394376 is a subjective opinion of poster.