Product: Rodan And Fields Face Care Clear all filters (13 of 13 reviews match)
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Rodan And Fields in Houston, Texas - Used the lightning 1,2,3

My face broke out and is just now going back to almost normal after two weeks of red bumps
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Review
#1568572 Review #1568572 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Reason of review
Bad quality
My husband bought me Replenish skin care by Rodan and Fields for Christmas from Amazon seller Maverick Ordonez from Coloumbus, Ohio they contacted him he sent a label for me to return cost 8 dollars told him had bad reaction to it after using have had no response....
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2 comments
Anonymous
#1653358

You don’t get the company money back guarantee when you purchase from a third company such as amazon. Those products do not ship from R+F therefore they can’t guarantee them.

The products should only be bought from independent consultants so that you get the guaranteed product shipped from the company itself.

You may have received an altered, tampered or even a product stored in inappropriate conditions. R+F works diligently to stop third party sellers for this exact reason.

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Review
#1478503 Review #1478503 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Cons
  • Terrible consultant
Reason of review
Return, Exchange or Cancellation Policy
Loss
$178
Preferred solution
Price reduction
Tags
  • R f Independent Consultant
Called customer swrvice about items returned. Ive never gotten an email stating they received my shipment. We were disconnected, never received a call back or email????? Hellooo
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1 comment
Anonymous
#1621015

That was my experience too. No communication from them and had to keep on them for months for my refund.

Weekly emails, calls etc to follow up and always got the run around. My consultant wasn’t any help either. After I returned my items and discontinued my auto shop she called me screaming at me that she can’t believe I did this to her. To?

Her?

When I return things at Macy’s I don’t get screamed at by the sales person that originally rang me up. This business is bogus and full or wackos.

Review
#1430036 Review #1430036 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Reason of review
Poor customer service
Everything was going great. I used as directed, only on top lids. By the 6th week I noticed black hair growing on my cheek bones and dark circles under my eyes. I have stopped using it. Its been about 5 days now, and still the hair and circles are not receding. My co...
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2 comments
Anonymous
#1595586

Sorry, but you are slowly turning into a werewolf. You forgot to read the side effects page where it clearly reads " you may turn into a monster " ...

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Review
#1398016 Review #1398016 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Cons
  • Side effects outweighed the benefits
Reason of review
Side effects
Loss
$163
Preferred solution
Full refund

Rodan And Fields - Not sure why the bad reviews

4.8
Details
I really like it... it has worked for me. Shocked at all the negative reviews
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Review
#1342200 Review #1342200 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Reason of review
Good quality
1.0
Details
My local Representative recommended a face care program. With several contacts that my face was breaking out I was encouraged to give it more time. My face violently reacted and when my Representative did not respond, I went direct to the company. I returned all...
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3 comments
Anonymous
#1523371

Did you buy the initial product off their website? A good consultant will tell you how to place your own orders so you are covered by the return policy if there is a problem.From reading several posts on here, I'm getting the feeling that there are consultants selling inventory out of their homes. Since they already paid for the products and are selling them to buyers at retail, they will say just about anything to avoid a return.

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Review
#1308566 Review #1308566 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Cons
  • Integrity of the company and their non existent customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$185
Preferred solution
Full refund
I also purchased the product in Nov. 2016 and my eyes began to itch after using the product for a week. I thought perhaps I was using too much of the product. However, I was definitely more conservative upon applying it. The irritation continued and then my distance...
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1 comment
Anonymous
#1571601

Rodan & Fields owes me THOUSANDS of dollar however, even though products have been returned, EVERYONE of my customers have called to cancel subscription as well as me... ZERO refunds and they keep sending and charging me, family and friends for products.

What can I do, ANYONE, PLEASE help. I have lost (not lost however lost trust with friends and family) They are so upset with me...

Review
#1249780 Review #1249780 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Reason of review
Bad quality
I would consider using this product because, it is suppose to be high end, however I am told by other people that the product formula was changed. And looking at two different people face the breakout, puffy eyes, red all over one face, and the burning I'm told by two...
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Review
#1234312 Review #1234312 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Reason of review
Bad quality
1.0
Details
It has been 3 months since I stopped using the product and my face looks like I am 16 years old with pimples and white heads that are so deep even an esthetician is afraid to work on it for fear of scaring my face. I am a 74 year old Hispanic woman that has always had beautiful skin that is completely ruined by Rodan and Fields...
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3 comments
Anonymous
#1454174

I am a consultant and I am unsure by your post how long you used the product (Unblemish) for? Had any of my customers ever advised me that they were experiencing burning I would have told them to discontinue ASAP.

Therefore, I ask how long did you use the product?

When was the first time you experienced the burning? Please keep in mind that there are a number of reasons why your skin may have experienced this, but I feel that your consultant should have advised you to discontinue use instead of thinking it would get better.

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Review
#1219900 Review #1219900 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Reason of review
Bad quality

Contact Rodan And Fields Customer Service

Mailing Address:
Rodan and Fields
60 Spear Street, Suite 600
San Francisco, California 94105
United States
Phone:
(415) 273-8000
All Rodan And Fields Contacts

Rodan And Fields - Horrible!!!

1.3
Details
Rodan And Fields - Horrible!!!
This product causes extreme break outs and ruins skin!!!
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Review
#1203726 Review #1203726 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Reason of review
Bad quality