It obvious that logging into this site as a consultant and giving a 5 rating is a task that is done regularly, this keeps average score of company and product in good standing. I too own my own business, was a pc and discontinued my account because of lack of customer service.
If I ran my business, and treated my customers with such disregard I would not exist. I am constantly reminded this company cares more about gaining consultants than customers. I don't wish to contribute to a company that the consumer is treated with such disrespect. Last year when customers were a told prices were increasing; were the increase dollars invested in providing better service or increasing commissions and trips?
You as the customer decide.
Are we valued or not? Are we really important?
Product or Service Mentioned: Rodan And Fields Customer Care.
Reason of review: Poor customer service.