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Unauthorized shipment

I tried rodan and fields years ago and hated it and threw it all out. It was bad enough I didn’t get my money back and now I was sent another shipment out of the blue with no notice!!
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ID
#1594910 Review #1594910 is a subjective opinion of poster.
Location
Red Bank, New Jersey
Reason of review
Order processing issue

My product has an expiration date of 6 months after I purchased it

I gave the wrong product. I need reverse regimen
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ID
#1589800 Review #1589800 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania
Service
Rodan And Fields Shipping Service
Reason of review
Not as described/ advertised

After initial growth a year later lashes returned to normal

3.7
Details
I'm wondering if I keep using if I will get another lash growth. My last lasted about a year.
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1 comment
Anonymous
#1715712

Get a new lashboost. I used anything I have left after 3 months usage on my brow and the new one on my lashes.

This is a wonderful product that works if you use as directed. Once you have achieved results then maintain lashes with less usage like 2 to 3 times per week.

ID
#1585238 Review #1585238 is a subjective opinion of poster.
Location
Arlington, Texas
Product
Rodan And Fields Lash Boost Serum

Never buy Lash Boost

1.0
Details
Rodan And Fields - Never buy Lash Boost
I used the lash boost. I have a swollen upper eyelid that now has turned into a huge lump. My lower eyelid is puffy. My eye is almost swollen shut. This has been going on for 9 days. I am on a steroid ointment and antibiotic drops. Never buy this product. R&F’s should be ashamed.
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ID
#1580256 Review #1580256 is a subjective opinion of poster.
Location
Champlin, Minnesota
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund

Used the lightning 1,2,3

My face broke out and is just now going back to almost normal after two weeks of red bumps
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ID
#1568572 Review #1568572 is a subjective opinion of poster.
Location
Houston, Texas
Product
Rodan And Fields Face Care
Reason of review
Bad quality

Where are they going

1.0
Details
Yes they grew initially.... now they are falling out in clumps!!!! How is the still being sold?
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2 comments
Anonymous
#1785442

Same thing happened to me as well

Anonymous
#1784539

Same happened to me. So discouraging

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ID
#1568498 Review #1568498 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Pros
  • Consultants
Cons
  • Lash boost serum
Reason of review
Bad quality
Loss
$150
Preferred solution
Full refund

Auto ship without wanting it to happen

Auto ship went through to an address that no longer live at - said they would submit a request and see if it could be fixed and would know in 48 hours. Not really good enough at all
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ID
#1563896 Review #1563896 is a subjective opinion of poster.
Location
Charleston, South Carolina
Service
Rodan And Fields Shipping Service
Reason of review
Order processing issue

Order issue

4.0
Details
I didn’t have the lot # available. I will call back. But the customer service rep was very helpful.
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ID
#1521616 Review #1521616 is a subjective opinion of poster.
Service
Rodan And Fields Customer Care
Reason of review
Good customer service

Didn't receive registration to register for convention

When will.i receive email to register for convention
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ID
#1520129 Review #1520129 is a subjective opinion of poster.
Location
Ossining, New York
Service
Rodan And Fields Customer Care
Reason of review
Poor customer service
3.5
Details
I ordered the lash boost serum from a gf who sells R+F products. I was thrilled when I first received it. The first few months my eye lashes grew like crazy. They were much fuller, longer & I stopped wearing mascara all together. Then I noticed I was losing my lashes....
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3 comments
Giuliano
#1702841

I too have stopped using R&F Lash Boost and all of my lashes have fallen out!!! I am devastated!!! I am wondering how long it will take (if ever) my lashes will grow back...if anyone has any experience with this please let me know.

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ID
#1495761 Review #1495761 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality

R+F S&P Global Company Rating Downgraded to Negative

1.3
Details
As if you didn't need more evidence that this company is headed down the tubes. A BB- credit rating is considered junk. https://www.ademcetinkaya.com/2018/12/rodan-fields-llc-ratings-affirmed.html
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ID
#1485756 Review #1485756 is a subjective opinion of poster.
Reason of review
Bad quality

Not happy

1.3
Details
I've been using lash boost since Jan 1 of this year and at first it seemed to be doing just what it claims to do but now I have gaps with no lashes and my eyelashes are growing in sideways on my right eye. They haven't thickened yet have grown but now it takes me forever to make my right eye even close to looking like my left when applying mascara due to lashes just kind of random and growing in sideways. I won't buy this product again.
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ID
#1480577 Review #1480577 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality

Red itchy eyes

1.0
Details
Every time ive tried the eye lash serum i have had super red itchy eyes
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ID
#1479288 Review #1479288 is a subjective opinion of poster.
Location
Santa Rosa, California
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
My husband bought me Replenish skin care by Rodan and Fields for Christmas from Amazon seller Maverick Ordonez from Coloumbus, Ohio they contacted him he sent a label for me to return cost 8 dollars told him had bad reaction to it after using have had no response....
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3 comments
Anonymous
#1791426

A lot of people have bought this through reps and are having the same issues with the lash serum. So you can't say it's because of it being from Amazon.

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ID
#1478503 Review #1478503 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Cons
  • Terrible consultant
Reason of review
Return, Exchange or Cancellation Policy
Loss
$178
Preferred solution
Price reduction
Basically, they did not include a packing slip l, so I have to research the order #, etc. in order to send the product back. I is a lot of hassle. How hard would it have been for them to have included a packing slip?
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2 comments
Anonymous
#1653274

The packing slip is under your shipping label.

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ID
#1477856 Review #1477856 is a subjective opinion of poster.
Location
Snellville, Georgia
Service
Rodan And Fields Customer Care
Reason of review
Return, Exchange or Cancellation Policy