Rodan And Fields Reviews

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New Reviewer

System not working

I’m not able to process orders and have two I need to placetoday. One is a new PC. Please help!
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ID
#1613498 Review #1613498 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Product
Rodan And Fields Website
Reason of review
Bad quality
New Reviewer

I am not unsatisfied with the product, I just cannot afford it and did not realize it was an automatic shipment.

good morning, I spoke with someone last week regarding my account. I did cancel my further shipments. I am returning a Lash Boost I received and need a return slip. I tried emailing this request but the email was not successful.. My ref# is 059 2****. m=My notes here says I will receive an email from Fed Ex with a return slip but I haven't received it. Can you help me? My phone number is (904) 449-**** or my email is jodielynne2003@***.com Thank you
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ID
#1610009 Review #1610009 is a subjective opinion of poster.
Service
Rodan And Fields Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$145
Preferred solution
Full refund

CRP order

Had to edit the CRP. It was pending online and could not be changed.
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ID
#1609353 Review #1609353 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Reason of review
Order processing issue
New Reviewer

Consultant question

Pulse date updated. Current debit card compromised. Had to order a new one, will take 7 to 10 days to get a new one.
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ID
#1608058 Review #1608058 is a subjective opinion of poster.
Location
Bowling Green, Kentucky
Service
Rodan And Fields Customer Care
Reason of review
Good customer service
New Reviewer

RandF Eyelash *Bust*

Rodan and Fields Eyelash Boost A huge stye, crusty eyes in the morning, thinning lashes, and a darkening of the skin along the eyelash line as well as blisters under my eyelid. Lash Boost contains an ingredient—isopropyl cloprostenate—a synthetic prostaglandin analog in the same class of compounds as the active ingredients in prescription drugs such as glaucoma medications. Prostaglandin analogs are known to cause side effects including eye irritation, eyelid skin darkening, eye drooping, and/or permanent discoloration or darkening of the iris in people who have light-colored eyes. I now use a different brand of eyelash booster, which works just as well, albeit it a bit slower, but with no side effects. It is also MUCH cheaper. P.S. RandF are currently being sued for this very reason https://www.cbsnews.com/news/rodan-fields-hit-with-suit-over-lash-boost-eyelash-enhancer/
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ID
#1605965 Review #1605965 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Cons
  • Lack of customer service
  • Caused breakouts and rash
  • Scam of preferred customer status program
Reason of review
Poor customer service
Loss
$200
Preferred solution
Acknowledgement of bad service in relation to this matter
New Reviewer

Need help with my account

I’m getting an error code when I try to sign into my payday account
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ID
#1597118 Review #1597118 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Rodan And Fields Account
Reason of review
Access/ activation issues
New Reviewer

Unauthorized shipment

I tried rodan and fields years ago and hated it and threw it all out. It was bad enough I didn’t get my money back and now I was sent another shipment out of the blue with no notice!!
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ID
#1594910 Review #1594910 is a subjective opinion of poster.
Location
Red Bank, New Jersey
Reason of review
Order processing issue
New Reviewer

My product has an expiration date of 6 months after I purchased it

I gave the wrong product. I need reverse regimen
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ID
#1589800 Review #1589800 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania
Service
Rodan And Fields Shipping Service
Reason of review
Not as described/ advertised

After initial growth a year later lashes returned to normal

I'm wondering if I keep using if I will get another lash growth. My last lasted about a year.
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1 comment
#1715712

Get a new lashboost. I used anything I have left after 3 months usage on my brow and the new one on my lashes.

This is a wonderful product that works if you use as directed. Once you have achieved results then maintain lashes with less usage like 2 to 3 times per week.

ID
#1585238 Review #1585238 is a subjective opinion of poster.
Location
Arlington, Texas
Product
Rodan And Fields Lash Boost Serum
New Reviewer

Never buy Lash Boost

Rodan And Fields - Never buy Lash Boost
I used the lash boost. I have a swollen upper eyelid that now has turned into a huge lump. My lower eyelid is puffy. My eye is almost swollen shut. This has been going on for 9 days. I am on a steroid ointment and antibiotic drops. Never buy this product. R&F’s should be ashamed.
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ID
#1580256 Review #1580256 is a subjective opinion of poster.
Location
Champlin, Minnesota
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund

Used the lightning 1,2,3

My face broke out and is just now going back to almost normal after two weeks of red bumps
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ID
#1568572 Review #1568572 is a subjective opinion of poster.
Location
Houston, Texas
Product
Rodan And Fields Face Care
Reason of review
Bad quality
New Reviewer

Where are they going

Yes they grew initially.... now they are falling out in clumps!!!! How is the still being sold?
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2 comments
#1785442

Same thing happened to me as well

#1784539

Same happened to me. So discouraging

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ID
#1568498 Review #1568498 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Pros
  • Consultants
Cons
  • Lash boost serum
Reason of review
Bad quality
Loss
$150
Preferred solution
Full refund
New Reviewer

Auto ship without wanting it to happen

Auto ship went through to an address that no longer live at - said they would submit a request and see if it could be fixed and would know in 48 hours. Not really good enough at all
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ID
#1563896 Review #1563896 is a subjective opinion of poster.
Location
Charleston, South Carolina
Service
Rodan And Fields Shipping Service
Reason of review
Order processing issue
New Reviewer

Order issue

I didn’t have the lot # available. I will call back. But the customer service rep was very helpful.
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ID
#1521616 Review #1521616 is a subjective opinion of poster.
Service
Rodan And Fields Customer Care
Reason of review
Good customer service
New Reviewer

Didn't receive registration to register for convention

When will.i receive email to register for convention
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ID
#1520129 Review #1520129 is a subjective opinion of poster.
Location
Ossining, New York
Service
Rodan And Fields Customer Care
Reason of review
Poor customer service