
Unclaimed
Rodan And Fields
Reviews and Complaints
60.8K
CLAIMED LOSSES
605
TOTAL REVIEWS
1.5M
PAGE VIEWS
9
ISSUES RESOLVED
Rodan And Fields Reviews
Didn't need.
Trying to log in to my account and it says invalid account! My email address is: Jangieri1944@***.com
ID
Product
Rodan And Fields Account
Loss
$8
Preferred solution
Full refund
Waiting for my delivery lashboost
I'm still waiting for my lashboost delivery
ID
Location
Miami, Florida
New Reviewer
I have a question
I got the reverse product like 2 months ago and my black spots are worse, but I like that way I feel my skin I was trying to call to see what else I can use...
1 comment
ID
New Reviewer
Advanced hydration serum bottle is peeling
The person from customer service was very helpful. However my prior consultant needs to call in and give permission to get into her account. The issue should be resolved soon. Thank you.
ID
Location
Milwaukee, Wisconsin
New Reviewer
Stopping my orders
your products are great, but I don't need to order every 2 months. Therefore I am asking if I can just order when I want. I still have half of my products I have bought and therefore I don't need anymore at the present or in this case come march or april 2019.
2 comments
ID
Location
New Orleans, Louisiana
Service
Rodan And Fields Membership
Pros
- All the products
Cons
- Have to order every 2 to3 months
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
order when I actually run out of my products.
New Reviewer
CORRECTING ORDER
WE WANTED A BIGGER PACKAGE. THEY FIXED IT IMMEDIATELY AND PROMISED SAME DAY SHIPPING. ALREADY HAVE CONFIRMATION. yay
ID
Product
Rodan And Fields Beauty Set
Pros
- Customer service prompt and direct attitude
Reason of review
Good customer service
New Reviewer
Very Satisfied Customer
This is a glowing review. I love R&F's products. Yes, they're pricey and I have many friends who either cannot use the lash boost for one reason or another or saw little to no results. I guess I'm one of the lucky ones. My lashes are long, they do not fall out and I've had no health issues with them. The active hydration serum is a boost in making your moisturizer (both day and night) last longer. I also purchased the AMP MD system, use it once a day and my skin looks amazing. I'm sorry others are dissatisfied with R&F products. Of everything I've ever tried R&F, by far, delivers fabulous results. I am not a MLM and don't want to be. Just a satisfied customer.
4 comments
ID
Location
San Francisco, California
Product
Rodan And Fields Serum
Reason of review
Good quality
New Reviewer
Help given awesome
I called with a problem on my AM Redefine container. Problem solved, no question and such a nice employee. WOW, wish all companies were so accountable.
2 comments
ID
Location
Gainesville, Florida
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Good customer service
Companies Similar to Rodan And Fields
Great product
I love Lash Boost! It also has a empty tube guarantee so it safe to try.
3 comments
ID
Location
Jackson, Wyoming
Product
Rodan And Fields Lash Boost Serum
Reason of review
Good quality
New Reviewer
Great results
Not sure why all the negative comments!! I feel like it’s all coming from the same consultants, that are trying to sell their stuff and they can’t since this is a billion dollar company I’m loving both lash boost And the reverse regimen since March.
ID
Product
Rodan And Fields Regimen Beauty Set
Reason of review
Good quality
Not sure why the bad reviews
I really like it... it has worked for me. Shocked at all the negative reviews
ID
Product
Rodan And Fields Face Care
Reason of review
Good quality
New Reviewer
Last week, I got a severe eye infection from lash boost. I got a refund, but I plan on having the company pay my doctor’s bills. I had to go to a dermatologist and an optomologist.
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3 comments
PissedConsumer1538029
#1538029
Stop putting chemicals on or near your eyes.
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Featured
ID
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
I can appreciate any customer service turn around time for a large company. I rated this post as low, not Rodan and Fields!! Has anyone called an outsourced insurance customer service line lately? It’s. Nuts. That being said, ANYTIME I have had an issue or need a...
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9 comments
PissedConsumer1450027
#1450027
You know, in life there are always going to be people that have different results. But why should we speak so negatively and belittle people.
Come on guys, you can be truthful without being hateful. Smile Jesus loves you
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ID
Product
Rodan And Fields Lash Boost Serum
Reason of review
Good quality
Displeased
Was looking for a Consultant on facebook. Once I found a consultant, was referred to a different consultant that had invited me to an R+F party over a year ago. I specifically did not go to that consultant for obvious reasons. The consultant I reached out to calls her other friend consultant, and as a result, not only me, but my husband recieves a message about R+F being loyal to each other. After telling the consultant that I'd prefer to go through her I recieved nothing. Not an email, no service, NOTHING. This is highly unprofessional. I will spend my $200.00 with another skin care business that appreciates their customers wishes, and business.
2 comments
ID
Service
Rodan And Fields Customer Care
Reason of review
Poor customer service
First off, I want to go ahead and say I'm not affiliated with this brand in any way except being a normal customer. I'm honestly surprised by so many negative complaints about this because everyone I know who has tried it, including myself, had amazing results. I've...
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18 comments
PissedConsumer1395421
#1395421
Yes, and you can buy an equal product for $30 instead of $150.
That is $125 for you instead of the Stanfordx.
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ID
Product
Rodan And Fields Lash Boost Serum
Pros
- Redefine products
- Lash boost
- Consultants
Cons
- Price
Reason of review
Good quality
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Rodan And Fields
You do realize you can get better quality for a lot less money. This company is a predatory mlm company.
I use the No 7 line, you can get it at Ulta and Sephora. It's the best stuff I've found so far.