Rodan And Fields Reviews

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Resolved: Moving auto ship date

Update by user Apr 05, 2021

Auto order ship date moved up to my request thank you.

Original review posted by user Apr 05, 2021
Not sure of His name waited on hold for 28 minutes. He was helpful, and could speak very good English.
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ID
#2489603 Review #2489603 is a subjective opinion of poster.
Location
Phoenix, Arizona

Good experiences should be reported as well

I was looking for information, and was given accurate directions.

User's recommendation: You will probably be pleasantly surprised.

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ID
#2014301 Review #2014301 is a subjective opinion of poster.
Location
Nashville, Tennessee

CRP order

Had to edit the CRP. It was pending online and could not be changed.
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ID
#1609353 Review #1609353 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Reason of review
Order processing issue

After initial growth a year later lashes returned to normal

I'm wondering if I keep using if I will get another lash growth. My last lasted about a year.
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1 comment
#1715712

Get a new lashboost. I used anything I have left after 3 months usage on my brow and the new one on my lashes.

This is a wonderful product that works if you use as directed. Once you have achieved results then maintain lashes with less usage like 2 to 3 times per week.

ID
#1585238 Review #1585238 is a subjective opinion of poster.
Location
Arlington, Texas
Product
Rodan And Fields Lash Boost Serum
New Reviewer

Order issue

I didn’t have the lot # available. I will call back. But the customer service rep was very helpful.
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ID
#1521616 Review #1521616 is a subjective opinion of poster.
Service
Rodan And Fields Customer Care
Reason of review
Good customer service
New Reviewer

Lash boost serum

I ordered the lash boost serum from a gf who sells R+F products. I was thrilled when I first received it. The first few months my eye lashes grew like crazy. They were much fuller, longer & I stopped wearing mascara all together. Then I noticed I was losing my lashes. They were falling out everyday. All of my lashes are now gone. They’ve either broken off or fallen out completely. This serum has ruined my lashes. This was a very expensive product & I am so very unsatisfied. I’ve always believe in R+F & talked highly of them but I can no longer stand by their products as this has been extremely upsetting as I’m sure you can imagine. At the very least, I believe a refund is deserved as I’d prefer not to jump on the lawsuit band wagon.
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3 comments
#1702841

I too have stopped using R&F Lash Boost and all of my lashes have fallen out!!! I am devastated!!! I am wondering how long it will take (if ever) my lashes will grow back...if anyone has any experience with this please let me know.

#1699220

Started using the LASH BOOST, to my surprise, my lashes grew in long, then I noticed I was loosing them at an alarming rate, now I have scattered lashes and all the ones that grew long are all falling out! I wish I had read about this issue before I started using it!

#1702842
@Meaghen Thb

I had the same experience...did your lashes grow back?? How long did it take??

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ID
#1495761 Review #1495761 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
New Reviewer
I only tried the lash boost for fun as it was free with my skin care purchase. I had thick, fairly long lashes to begin with. I now have short lashes and it also thinned them dramatically. It basically ruined my natural lashes and I only used it for a month. I am...
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2 comments
#1540959

I had to stop using Lash Boost.... I could not figure out why all of a sudden my eyes hurt everyday....

then it dawned on me. The only thing new I had added was the lash boost. I only wear one contact and both eyes were terrible.

Now my contact does not work anymore. I am wondering if this lash boost can really harm some people's eyes.

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ID
#1321399 Review #1321399 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality

Lash boost

I used lash boost and it worked great for me.. after my pregnancy my skin changed! And i noticed when i started using again i had some redness. They were great returning the product. R&F has a great return policy. 60 days money back full gurantee. I had no issues w my return.
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ID
#1317299 Review #1317299 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
New Reviewer
I bought this when I reluctantly went to a friend’s party. Loved the lash boost after mine had thinned out when I hit 30. I still have relatively good skin and not too many complaints but starting to see some age. I live in a very dry climate and really dry skin from...
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9 comments
#1438618

Truly happy your skin is hydrated all day long.I like that for myself too.But randf sells their common hydrating ingredient for over 717 times what my local store does!Yes more than 717 times more! That is not a math error.So enjoy!Thanks for sharing!

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ID
#1197392 Review #1197392 is a subjective opinion of poster.
Location
San Francisco, California
Product
Rodan And Fields Lash Boost Serum
Reason of review
Good quality
New Reviewer

Not seeing improvement

Rodan And Fields - Not seeing improvement
Been using enhancement lash booster for 7 weeks without any noticable change. How long should it tale?
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ID
#1155060 Review #1155060 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality

Rodan and Fields - Sales Representative Review

Sales rep used language and gossiped about other customers during demonstration. She also spoke on several occasions about other customers and their inability to pay for products. Fort Lewis -McCord ladies beware of RF Rep Marie Stringer!
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3 comments
#1347809

Hmmm. This poster loves the products but calls out the Rodan and Fields rep by name and location.

Sounds a little fishy. Sounds like the poster could be a consultant who doesn't want any competition on her turf that is not in her downline. Maybe it was a recruit that got away.

Just sayin'. Sounds possible.

#1352569
@PissedConsumer1347809

You can have an excellent product but a horrid sales representative in any company. It's helpful to be made aware of unprofessional people and from there one can make their own observations.

#1396083
@PissedConsumer1347809

Yes, perfect example of the vicious unsustainably. What is it?

By the time you reach the 20th level, every human on the planet is in?

This is impressive drive. Should be rewarded.

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ID
#1068331 Review #1068331 is a subjective opinion of poster.
Service
Rodan And Fields Sales Representative
Reason of review
Poor customer service
New Reviewer
Update by user Jun 25, 2017

I did not realize this site was only for "pissed off" reviews. Oh, well, this can be a positive note amongst the pissed off.

Original review posted by user Jun 25, 2017
I have been using / trying various skin care products since my 20s- so I was incredibly skeptical. I started slowly with the Lash Boost - within...
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8 comments
#1343643

I love these types of reviews because when people see the comments, they will actually see truth. Okay, so this was taken right from an article called, "Walk Softly and Carry a Good Script" This lovely company admits thats the actual product sale is not the goal, but recruitment is.

Of course the company will claim plausible deniability such as, "this person doesn't represent the company... " blah blah blah" So is it a surprise when the quality of the product is emphasized less than the recruiting prospects that shady things happen like unauthorized charges, the product doesn't live up to its promises, long waits, fake reviews like this one? Nope! I know, I'm being negative or should "get over myself" but maybe you should get over yourself as I'm doing this not for my personal benefit.

Anyway, check it out..."he most important skill you can learn in network marketing is the skill of prospecting for potential business partners or customers who later will join your business. Prospecting is the most important thing you can do, the most income producing activity of all the time you will spend on your home based business. Im not going to go into now how to find them, as you should already have a warm market, and I want to start there. The biggest question I get asked is What do you say to them when you call?

What do you say when you cold call on a business to market your product or service?""I market a Skincare Business called Rodan + Fields Dermatologists, and I will tell you what I say when I make calls or contacts, but it doesnt matter what business you are in, you can adjust your language accordingly based on what your company offers. In a minute I will give you some ideas on what you can say when you call or see prospects in person. BIG KEYLISTEN CLOSELYThe goal is to get the appointment, NOT to close the sale. Ill repeatGet the Appointment, do NOT try to close the sale!!

Imagine you are home with your kids, watching TV, laying on the couch and Nancy Networker calls you, interrupts your time with the kids, and tries to cram her business down your throat!! How does that make you feel?? Exactlywe hate it and thats why so many people are turned off by Network Marketing Stalkers! That said, we have to make outbound calls in this industry, and if you do so in an effective, polite, considerate manner, your response on your prospecting calls will improve dramatically.I mentioned I market skincare products, and I must first think of a good target audience for my product line.

In the skincare world, massage therapists, doctors offices, Salon owners, Estheticians, or stay at home moms are a great prospect for me to talk to. So I target those professions, look for them on Facebook or the internet, and I start my calls either on the phone or in person. Im going to give you an example of warm market phone prospecting and I have more for cold market, but its too much info for one post. Warm market is always where you should start prospecting, but you can use this call script with anyone.

I know their name, have a relationship with them, and think they are a good candidate for what I do. Here we go"What's being done? Well there is a anti-global mlm petition. It states the following"Based on our collective experience, as confirmed by the responses to the PSA Petition, MLM firms and promoters engage in a variety of unfair and deceptive acts and practices,[13] including:Selling business opportunities to millions of consumers that are based upon the buyer reselling the same opportunity, ad infinitum, with the false promise that exponentially increasing rewards will flow to all participants in the recruiting chain.Making false and deceptive income claims concerning the MLM business opportunity through the use of charts and bogus hypotheticals.Permitting high level MLM distributors to make testimonial earning claims with perfunctory disclaimers and without disclosing unique or special circumstances that make the testimonials deceptive.Claiming that regardless of market saturation factors and population limitations, the income opportunity, based upon expansion of the sales chain, is unlimited and available to all forever.Failing to disclose failure rates, dropout rates, sources of income for those at the top of pyramid chain, and international income sources of high level US-based distributors.Failing to disclose the types and amounts of business expenses incurred by MLM distributors.[14]Presenting misleading and incomplete income disclosures that omit unprofitable participants, using skewed mean averages; factoring data for only one year or one month to conceal the annually compounding attrition, failure and/or dropout rates; and failing to disclose the number of existing or previous investors in the business opportunity in any geographic area.Presenting misleading and incomprehensible MLM compensation plans which cover up the reality that more commissions are transferred to those positioned at the top of the sales chain than to those who actually make the sale, and that between 50-80% of all commissions are transferred annually to the top 1% of the sales chain.Withholding information about the impact on the commission payouts for dropouts that compress or roll up payments to the distributors at the top of the chain.Withholding or disguising the facts that high monthly purchases, specified recruitment quotas and other costs are effectively required in order to sustain qualification for the promised commission payments and that failure to meet any of those qualifications results in substantial or total loss of accrued rewards.Withholding data and facts regarding actual retail sales to end-users, which is information essential for determining whether the MLM is an illegal pyramid scheme.Making false and exaggerated health and medical claims about MLM pills, potions and lotions and food-related products.Permitting independent distributors to make deceptive health and medical claims, thus enabling the MLM firm to maintain plausible deniability.Charging inflated wholesale prices for the products purchased by MLM distributors, based on the false claim that the high prices are balanced by their high income potential or are unique, when typically they are generic, commodity type products manufactured by third party contractors who sell similar products under different brand names to other sellers.Using false claims of high income potential to entrap millions of consumers into making automatic monthly inventory purchases charged to their credit cards.Charging sales tax based on the suggested retail pricing level for wholesale purchases by the sales force that are known to be unsold.Charging excessive shipping and handling charges on inventory purchases by distributors that are unrelated to actual costs.Delaying or making it difficult for participants to stop charges to their credit cards for auto-orders and making return of goods contingent on quitting the business and losing accrued payments.Selling lead generation or promotional materials to MLM distributors which are expensive, ineffective and represent a substantial, undisclosed source of income to the high level MLM distributors who market them to their downline distributors, with the explicit or tacit support of the MLM firm.[15]Requiring MLM distributors to submit to onerous and unfair terms in their distributor agreements, including arbitration clauses, class action waivers, jury trial waivers, and provisions which permit the MLM company to make unilateral changes to the distributor agreement or compensation plan without the consent of the distributor.[16]Utilizing deceptive Search Engine Optimization (SEO) tactics to manipulate search results so that web sites with negative or objective information concerning an MLM or the MLM industry are buried.Suing or threatening to sue bloggers and web site owners who attempt to post factual information concerning MLM business opportunities, or to provide a forum for MLM participants to discuss their experiences."Sources: Dean the ridge dot com (spelling the url out- you can get there by typing www.ICCA GLobal Petition Against MLMMore infoCheck out John Oliver's Special on MLMWatch the Movie Betting on Zero Dr.

John Taylor offers consulting services and runs a MLM truth websiteAlso google Rodan and Fields Scripts - You will see a lot their tactics laid out before you. Good luck everyone and thank you for sharing your glowing review

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ID
#1065761 Review #1065761 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Reason of review
Good quality
New Reviewer
Rodan And Fields - Amazing until this happened
Rodan And Fields - Amazing until this happened
Update by user Jun 12, 2017

R+F has been in contact with me and i've filed a side effect with the FDA. R+F is taking this matter seriously and i've already spoken with several people whom both treated me compassionately and kindly. They are sending this matter up the chain as my goal is to put...

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35 comments
#1681896

Hi! This same EXACT thing is happening to me right NOW!

It’s crazy reading this because I’m on antiobiots for An eye infection caused by an abscess in my left eyelid. I was using a diffferent cream by different brand.

But the same thing is happening to me now. How long did it take to clear up?!

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Resolved Featured
ID
#1059154 Review #1059154 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
Rodan And Fields - AMAZING!!
I have always had good(but very sensitive) skin but I started mucking with it and it got extremely irritated and started breaking out. Nothing I tried would fix it. Suddenly my good skin was not-so-good! It was dry, oily, and breaking out all at once. I tried Soothe...
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13 comments
#1340270

I haven't been here in a while, but I'd like to use this peculiar post (Plant) as an OPPORTUNITY to shed light on an AMAZING anti MLM petition against companies like this. Here is an excerpt from the post.

Please read in it's entirety, and see if you find any parallels.

"Based on our collective experience, as confirmed by the responses to the PSA Petition, MLM firms and promoters engage in a variety of unfair and deceptive acts and practices,[13] including:

Selling “business opportunities” to millions of consumers that are based upon the buyer reselling the same opportunity, ad infinitum, with the false promise that exponentially increasing rewards will flow to all participants in the recruiting chain.

Making false and deceptive income claims concerning the MLM business opportunity through the use of charts and bogus hypotheticals.

Permitting high level MLM distributors to make testimonial earning claims with perfunctory disclaimers and without disclosing unique or special circumstances that make the testimonials deceptive.

Claiming that regardless of market saturation factors and population limitations, the income opportunity, based upon expansion of the sales chain, is unlimited and available to all forever. Failing to disclose failure rates, dropout rates, sources of income for those at the top of pyramid chain, and international income sources of high level US-based distributors. Failing to disclose the types and amounts of business expenses incurred by MLM distributors.[14] Presenting misleading and incomplete income “disclosures” that omit unprofitable participants, using skewed “mean” averages; factoring data for only one year or one month to conceal the annually compounding attrition, failure and/or dropout rates; and failing to disclose the number of existing or previous investors in the business opportunity in any geographic area.

Presenting misleading and incomprehensible MLM compensation plans which cover up the reality that more commissions are transferred to those positioned at the top of the sales chain than to those who actually make the sale, and that between 50-80% of all commissions are transferred annually to the top 1% of the sales chain. Withholding information about the impact on the commission payouts for dropouts that “compress” or “roll up” payments to the distributors at the top of the chain. Withholding or disguising the facts that high monthly purchases, specified recruitment quotas and other costs are effectively required in order to sustain “qualification” for the promised commission payments and that failure to meet any of those qualifications results in substantial or total loss of accrued rewards. Withholding data and facts regarding actual retail sales to end-users, which is information essential for determining whether the MLM is an illegal pyramid scheme.

Making false and exaggerated health and medical claims about MLM “pills, potions and lotions” and food-related products. Permitting “independent” distributors to make deceptive health and medical claims, thus enabling the MLM firm to maintain “plausible deniability.” Charging inflated “wholesale” prices for the products purchased by MLM distributors, based on the false claim that the high prices are balanced by their high income potential or are unique, when typically they are generic, commodity type products manufactured by third party contractors who sell similar products under different brand names to other sellers. Using false claims of high income potential to entrap millions of consumers into making automatic monthly inventory purchases charged to their credit cards. Charging sales tax based on the suggested retail pricing level for wholesale purchases by the sales force that are known to be unsold.

Charging excessive shipping and handling charges on inventory purchases by distributors that are unrelated to actual costs. Delaying or making it difficult for participants to stop charges to their credit cards for “auto-orders” and making return of goods contingent on quitting the business and losing accrued payments. Selling lead generation or promotional materials to MLM distributors which are expensive, ineffective and represent a substantial, undisclosed source of income to the high level MLM distributors who market them to their “downline” distributors, with the explicit or tacit support of the MLM firm.[15] Requiring MLM distributors to submit to onerous and unfair terms in their distributor agreements, including arbitration clauses, class action waivers, jury trial waivers, and provisions which permit the MLM company to make unilateral changes to the distributor agreement or compensation plan without the consent of the distributor.[16] Utilizing deceptive Search Engine Optimization (SEO) tactics to manipulate search results so that web sites with negative or objective information concerning an MLM or the MLM industry are “buried.” Suing or threatening to sue bloggers and web site owners who attempt to post factual information concerning MLM business opportunities, or to provide a forum for MLM participants to discuss their experiences. The Multi-Level Marketing Industry Causes Substantial Injury to Consumers Several of the signers of this Petition have attempted to estimate the losses to consumers caused by the MLM industry.[17] The task is made difficult by the fact that MLM firms do not release relevant data concerning the actual incomes of their distributors.

In fact, few if any MLM firm even collect data concerning retail sales made by their distributors, or business expenses incurred by their distributors. Without such data it is not possible to know the actual rates of success or failure of MLM distributors. That the rate of failure is extremely high is not open to serious dispute, given the high attrition rates reported by MLM firms.[18] As an example of the extent of financial losses incurred by participants in MLM schemes, we note the settlement in Jacobs v. Herbalife (C.D.Cal.

No. CV-02-01431), a class action on behalf of Herbalife distributors who participated in a lead generation system known as “The Newest Way to Wealth” (“NWTW”). The claims were reviewed and evaluated by a professional claims administrator, whose report revealed that there were 7,779 class members who were entitled to submit claims for their economic losses.[19] Of these, 2,481 or about 32%, submitted eligible claims. The aggregate economic losses of eligible claimants totaled $19,731,186, indicating an average loss of $7,953.

Several individuals claimed – and proved to the satisfaction of the claims administrator – losses in excess of $100,000. Based on our collective experience, including discussions with distributors in many different MLM plans, these types of losses are not limited to cases such as the NWTW case; they are distressingly common.

If a relatively small group of claims by 2,500 MLM distributors can result in aggregate losses of close to $20 million, the aggregate losses caused throughout the MLM industry are at minimum several billion dollars per year. Existing Laws and Regulations are Inadequate to Protect Consumers from Unfair and Deceptive MLM Schemes http://mlmpetition.com

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ID
#1058722 Review #1058722 is a subjective opinion of poster.
Product
Rodan And Fields Soothe Beauty Set
Reason of review
Bad quality
New Reviewer
I was very hesitant to try Rodan and Fields. I kept seeing Facebook posts about it and decided to do some research. I was intrigued and decided to give it a try. I started with the Reverse regimen and within a week I noticed that my skin was soft and no longer oily or...
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10 comments
#1244458

Why were you hesitant to try the products in the first place? The price tag or the fact that it is an MLM?

The FB posts were from your friends that are trying to recruit you into their selling circle, and you fell right into it.

You said you did your research. Well you must not have done your research here on a Pissed Customer site because you would see the issues that customers have with product, payment, shipping, cancelling, returns, etc. Where did you do your research? The marketing propaganda or the articles out there that say it's not a scam?

You say you were intrigued.

I'm sorry but who is intrigued by an expensive line of skincare? Are you intrigued at the promise of results like most skincare lines available in the drug store or makeup counter. Were you intrigued to think you can try something and get your money back if it doesn't work?

Comparing spending money on skincare vs getting a latte is a silly comparison, sounds like a selling tool.

For $4 a day I could be paying fees on a time share instead of a cup of coffee...

can you be sold that easily?

Listen, what you do with your money is your business, but it seems like for you to say you did research and you still went for it because it's intriguing sounds contradictory.

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ID
#957759 Review #957759 is a subjective opinion of poster.
Product
Rodan And Fields Face Mask
Reason of review
Good quality

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