
Rodan And Fields
Reviews and Complaints
Rodan And Fields Reviews
The product just caused This product cost injury to my faceinjury to my face
User's recommendation: Try a sample on your skin first before buying any product from anyone.
- Sales reps
- Price
- Concealer
- Lash boost serum
Hives
User's recommendation: Avoid or definitely patch test. Don't kabir what ingredient it is but its bad!
- Highly allergic to ingredients
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Verified Reviewer New ReviewerAccess to my account
User's recommendation: Make everything more accessible. Initially I had to have a representative set the account up because tour website wouldn’t allow me in. It’s been a mess every month.
- Website accessibility
BAD customer service
User's recommendation: Read the fine print? Know that you can delay product delivery. Be aware that they will want you to refill well before it's likely to be necessary.
- Great product
- Really poor customer service and hard to contact
Product doesn't work, won't refund $700 of unopened product
- Products do not work
- Ripping me off
I was convinced to try lash boost by my daughter who had amazing results. After a few days of use, I noticed a skin darkening under my eyes.
I began an every other day routine but no improvement.
I foolishly continued and used concealer to hide the dark circles. Lashes grew well, but I look like a raccoon without heavy concealer....not worth it...not for the money or results
Lead the way

Not impressed..
Companies Similar to Rodan And Fields
Same problem here! Used for a week and now my eyelids are swollen and my eyelashes have almost all fallen out.
I am so worried because they look terrible and it’s going to take forever for them to grow back!
I can’t believe I made such a stupid mistake. Guess I should have just been thankful for what I had to begin with.
So you can't just tell them you don't want to do it anymore? You have to give a reason that is satisfactory to them? What the *** kind of company is this?
- Integrity of the company and their non existent customer service
Unfortunately removing the items does not do any good if you are on auto ship. You have to choose cancel and then postpone in order to skip a month.
- Redefine
- Integrity of the company and their non existent customer service
Horrible side effects from lash boost serum
No improvement and way too expensive
Worst customer service
Getting a refund in the stated 10-15 business days is a joke
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If you’ve purchased through a third party such as Amazon, you are no longer able to get the mo eye back guarantee. Your products may be tampered with and they’re not directly from the source .
I purchased DIRECTLY from Rodan and Fields. I did not purchase on Amazon, just went there to leave a product review and found that R+F are vigilant about getting reviews removed for a variety of reasons.
My review was removed because I described the customer service and not only the product. Anyone can review a product on Amazon even if you didn't buy it there; if you buy it there, your review will say "Verified Purchase".
Amazon is not the place to leave a product review when you purchased the product elsewhere. If they blocked your review because of "unusual review patterns", then it sounds like you have done this before.
I get that you are upset that RF is giving you the runaround. Just file the chargeback then and be done with it.