You all need to be mindful of who is representing your company ~ this woman is a horrible representation ~ she should not be in a sales position with the way she treats people...Read more
Rodan And Fields - Lead the way
Need better customer service and have competent people to help with any problems occurring with any situation.
I have been using the redefine products for three months. I do not see any improvement in my skin. And the warning of the possibility of the product causing cancer, I will go back to skin ceuticals instead, much better results.Read more
I’ve tried to call twice one got disconnected and the other kept saying hello but couldn’t hear me. I’ve now spent 17$ returning 2 customers products that thought they’d canceled! One I got online and canceled the other called! They need to be canceled please. Mike...Read more
Rodan And Fields - Lash Boost
Has anyone had an issue with the lash boost? I’ve been using it for about 30 days and my lashes have fallen out! I already had full beautiful lashes but was trying to make them grow. I had to stop using it because they are not looking nice. It’s a very expensive product and I’m sad it didn’t work.
I opened my first box and opened 2 packages of Redefine Acute Care to apply to my skin , but both packs were dry - no moisture at all. I called customer service and the man had no idea how to handle my call. I was forwarded to a woman and she sent a second box which...Read more
Shady business tactics! I emailed the company two months ago and stated that I no longer wanted to be a sales rep. I sent them all of my information so that they could remove me. They wrote me back stating that they needed more information. Not sure what else I could...Read more
I didn't like
- Integrity of the company and their non existent customer service
I had an allergic reaction to a Rodan Fields product because they did not properly label their ingredients as required by the FDA. Rodan and Fields refused to help me via email, so I called the company. After being passed around and put on hold for an extended period,...Read more
Rodan And Fields - Eyelids cracked and peeled
I used Lash Boost for a few months. At first I loved the results...I’d never had lashes that long. Unfortunately, the longer I used it the more irritated my eyes were. My eyelids started cracking and peeling and I had dark, peeling patches under my eyes. Had to d/c it immediately
Rodan And Fields - RF consultants are NOT skincare experts!!
Warning to all RF customers, your RF consultants are NOT skincare experts! They have no knowledge in skincare, no expertise on ingredients and skincare reactions ...as seems to be the case with a lot of RF products! They have absolutely no business selling any type of skin care product!! Do yourself a favor and go to your dermatologist or an esthetician for skin care advice!
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