Rodan And Fields Reviews

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I purchased the lash boost about 6 weeks ago...Ive now noticed clumps of lashes falling out also uneven length. Not sure if it's normal...I was happy at first...but certainly NOT now!
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71 comments
#1742354

Did you contact the company for a refund? I purchased the same product and my eyes are red and itchy.

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ID
#979859 Review #979859 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Skin reaction

I had been on roldan fields reverse for 5 years. Then they changed the packaging. I was told the product was the same . My face became red and inflamed, and it did this burn and peel thing for over 2 months. I am still dealing with it. It is like Ive had a chemical peel. Ive been to the dermatologist 2 times now, been on 2 steroid rounds and multiple creams which has not worked. I about to go back to the dermatologist again. Extremely disappointing.

User's recommendation: Don’t buy.

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ID
#2905715 Review #2905715 is a subjective opinion of poster.
Pros
  • Good customer servcie
  • Customer service
Loss
$500
Preferred solution
Full refund
New Reviewer

The product just caused This product cost injury to my faceinjury to my face

Rodan And Fields - The product just caused This product cost injury to my faceinjury to my face
This product caused injury to my face. I have how to see a dermatologist and prescribed numerous prescription appointments to relieve the pain itching and burning. Rodin and Fields products are not for all skin types as proclaimed.

User's recommendation: Try a sample on your skin first before buying any product from anyone.

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ID
#2839697 Review #2839697 is a subjective opinion of poster.
Pros
  • Sales reps
Cons
  • Concealer
  • Price
  • Harmful
Loss
$1100
Preferred solution
I’d like the cost of my Dr reimbursed and prescription medications as well as all the products purchased.
New Reviewer

Hives

Used brightening toner once and am covered im hives on face and neck. Never had allergic reaction to any skin care product before. I'm on vacation in Florida after Covid and it's oozing, ugly and itches and burns after 3 days. Previously used Redefine line without issues. Ugggg

User's recommendation: Avoid or definitely patch test. Don't kabir what ingredient it is but its bad!

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ID
#2653411 Review #2653411 is a subjective opinion of poster.
Cons
  • Highly allergic to ingredients
Loss
$200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Auto ship which I didn’t sign up for

I want me perks back which I paid for , but I dont want auto shipments, Please resolve my issue and restate me, Thanks Cindy Robillard
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ID
#2538025 Review #2538025 is a subjective opinion of poster.
Product
Rodan And Fields Serum
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Access to my account

I cannot access my account to change the products I am products I am purchasing. I had a reset link sent ( because this happened last month as well). The link stated that my email was invalid. WHICH IT WAS NOT! The linkallowed me to change the password, but THEN just said it timed out. Lmao. I had just received and opened it. Im just over the struggle. I want to cancel EVERYTHING. I do not wish to purchase your wonderful products any longer due to your website.

User's recommendation: Make everything more accessible. Initially I had to have a representative set the account up because tour website wouldn’t allow me in. It’s been a mess every month.

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ID
#2495275 Review #2495275 is a subjective opinion of poster.
Cons
  • Website accessibility
Loss
$198
Preferred solution
A CANCELLATION!
New Reviewer

Resolved: Moving auto ship date

Update by user Apr 05, 2021

Auto order ship date moved up to my request thank you.

Original review posted by user Apr 05, 2021
Not sure of His name waited on hold for 28 minutes. He was helpful, and could speak very good English.
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Resolved
ID
#2489603 Review #2489603 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

Incorrect order

Hi, One of my preferred customers had trouble with an order. It said her credit card was on default but it said her order did go through, so we wanted to make sure that her order went through
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ID
#2102968 Review #2102968 is a subjective opinion of poster.
Product
Rodan And Fields Cream
Pros
  • Lash boost
Cons
  • Scam of preferred customer status program
Preferred solution
Deliver product or service ordered
New Reviewer

Resolved: Cancel my account

Update by user Jul 23, 2020

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jul 23, 2020
I want my refund back ASAP I not pleased.
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Resolved
ID
#2076398 Review #2076398 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Pros
  • Lash boost
  • Good product
  • Redefine regimen
Cons
  • Products not worth it
  • Quality of goods
Loss
$45
Preferred solution
Full refund

Good experiences should be reported as well

I was looking for information, and was given accurate directions.

User's recommendation: You will probably be pleasantly surprised.

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ID
#2014301 Review #2014301 is a subjective opinion of poster.
Location
Nashville, Tennessee

Didn't need.

I would like to know when the unopened box arrives to you. I paid $7.90 for the shipping. I would appreciate a refund. Thank you, Joyce Angieri
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ID
#1956703 Review #1956703 is a subjective opinion of poster.
Location
Broken Arrow, Oklahoma
Service
Rodan And Fields Shipping Service

Didn't need.

Trying to log in to my account and it says invalid account! My email address is: Jangieri1944@***.com
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ID
#1953411 Review #1953411 is a subjective opinion of poster.
Product
Rodan And Fields Account
Loss
$8
Preferred solution
Full refund
New Reviewer

BAD customer service

I'll try to be brief. At the recommendation of my daughter, I bought Lash Boost (which, by the way, works amazingly well). And I became a PCPerks "member," which I believe allows me to get another LashBoost when mine runs out without paying shipping (?) or some additional discount. Some time later, I was notified that R+F was going to send me another Lash Boost (that I would pay for), but it was WAY too early for me to need a new one. So I cancelled the membership. Then my daughter informed me that I could simply postpone delivery and not lose membership benefits. (That was my fault, probably, for not reading the fine print.) My complaint is that, for the last few months -- with a break in between because I gave up for a while, but then got angry again -- I have been asking them SIMPLY to reinstate my membership, because I had not understood how it worked. They have refused. The latest they "offered" was that I could enroll again and THEN request that they waive my enrollment fee, but that they couldn't promise that would work. So...I should buy the membership a second time, and hope that the second time they will refund the money that they refused to do the first time? (Also, the whole resolution was delayed by several weeks when I first asked them to reinstate me because I was asking from a different email than the one I had registered with -- because that account had been closed -- and they refused my claim that I was the same person: even though I sent them proof of my membership!!!)

User's recommendation: Read the fine print? Know that you can delay product delivery. Be aware that they will want you to refill well before it's likely to be necessary.

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ID
#1921315 Review #1921315 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Pros
  • Great product
Cons
  • Really poor customer service and hard to contact
Loss
$135
Preferred solution
Start my membership in PCPerks up again.

Waiting for my delivery lashboost

I'm still waiting for my lashboost delivery
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ID
#1915669 Review #1915669 is a subjective opinion of poster.
Location
Miami, Florida

Reaction to lip balm

I had a severe reaction to the lip balm. Super red, irritated, itchy, blistered irritation all around my mouth about 1-2 inches all the way around... could not even go out in public for weeks! .
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ID
#1889501 Review #1889501 is a subjective opinion of poster.
Location
Smyrna, Georgia
New Reviewer

I had the exact same allergic reactions as Daisy.

Update by user Apr 24, 2020

I unfortunately have no pictures to post. It took about 3 to 4 weeks for the hives the itching and the lip swelling and the numbness to go away. It took me a while to figure out what was causing this.

Original review posted by user Apr 24, 2020
I had the exact same allergy reactions as Daisy. Rash on both forearms on both legs across my chest and lip swelling with numbness.

User's recommendation: I would not recommend their product to anyone. I did not even ask for a refund.

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ID
#1888507 Review #1888507 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Pros
  • Redefine regimen
Cons
  • Mlm consultants
Loss
$150
Preferred solution
Let the company propose a solution

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