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My credit card was billed over $1000 for this company's products. My credit card company refunded me. But in the midst of this I did some googling, and found a HUGE number of people who, like me, had their credit cards charged (fraudulently) for these products. I...
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1.0
#1136465
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I'm having the same experience now. How do I get my refund of $191? I had asked my order to be canceled but was done to late and my order was shipped. I returned the next day, I called today I shipped on 11/6 and they are stating they still haven't received my package....
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Anonymous
Rocg

Rand f does not train a sales force for this reason: no accountability?

Anonymous
Anonymous

Sorry but I think you're SOL. I've heard this story countless times and people never receive their refunds. Your best bet is to report to the BBB and hopefully we can all crus...

#1134311
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I looked into being a potential seller with this company as a starting point to start reviewing the validity of the product. Wow. The sell focus is huge. Unfortunately when products are pushed by people who are primarily aiming to make a commission - you need to always...
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Anonymous
Anonymous

So you looked into being a seller without the expectation of making money???? I guess you never shop at the cosmetics counter at the dept stores either, because they are on c...

#1133582
Reply to reviews

Rodan and Fields - Unblemished RD

Rodan and Fields
#1133676
My face turned red, itchy, and rash the first day I used it. Tried it again a few days later and same response. Waited a little long and same reaction. Terrible product for my skin
Comment
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Rodan and Fields - Brightening gone wrong

Rodan and Fields
#1126264
I used the brightening products from Rodin and Fields only once, I feel like someone dumped battery acid all over my face. The worst reaction ever, I am read, bumpy, and itchy.
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Rodan and Fields - The redefine completely burned my face. It’s terrible
1/1

Rodan and Fields - The redefine completely burned my face. It’s terrible

Rodan and Fields
#1118333
1.0
Details
I used it one time at night and then the am the following morning. By the afternoon my face is on fire.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Rodan and Fields - Doesn’t work

Rodan and Fields
#1113360
1.0
Details
I’ve been using this forever about 8 weeks , other than itchy eyes , ZERO RESULTS. I can get same red itchy eyes by getting eyelash extensions and actually seeing results . No extensions aren’t safe but this hasn’t been tested either . Save your money.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Lash boost made my lashes long and dark. It also made my skin dark and gave me a sunken in eye look. It is made from a synthetic version of latisse which does the same thing. I have aged ten years in 7 weeks. But I have lashes. NOT WORTH IT! RF needs to put warnings on...
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Rocg
Rocg

Has 32 ingredients: close-formaldehyde, preservatives, off label medications, and lye. So can easily cause bad reactions.

Anonymous
Whybother

Your comment made me laugh out loud. Lash boost is not a synthetic version of Latisse- where did you get that “info”?!?!? You’ve aged 10 years in 7 weeks??? Maybe you are app...

1.3
#1133377
Reply to reviews
I tried their product and loved it. I became a consultant immediately and bought all four regimens to sell them to people or give them away ... so I could benefit from the results my friends had. Two were returned. I sold them for what I paid for them. One was given to...
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Rocg
Rocg

Randf makes MORE$ on their consultant-salesNON-employee$ than their customers. That is how it works, or they would be selling in a regular store!

Anonymous
Agirlhasnoname

Did you not have an upline consultant sign you up? Because everything you described is well known and part of the training when someone is interested in signing on. Sounds li...

2.2
I liked
  • Products
I didn't like
  • Prices
  • Inconsistent explanations
  • Taxation policy
#1132398
Reply to reviews
I am completely dumbfounded that people actually buy into the social media before and after pictures of the consultants! Are they on {{Redacted}}?! Half the pics look like they are different people in the 'afters' they post! Of course the consultants will tell...
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Anonymous
Rocg

Exec cons GUARANTEE to randf an income spent min $1,000.

Anonymous
Rhonda209

Actually you are completely wrong ! Consultants are under strict guidelines about before and after pictures they post and I can assure you the images are not altered. I’m sorr...

#1131476
Reply to reviews
I had tried several other "lash growing" products, with varying results. Then my friend convinced me to try R+F Lash Boost. I was so excited as I began seeing my lashes become fuller and longer. But then, first, I noticed blurry vision in August, after two months of...
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Anonymous
Anonymous

Wow doctor, you're amazing! Thank you for your diagnosis without actually having seen your patient. You are truly a special person with a gift or you're another full of bologn...

Anonymous
Agirlhasnoname

If this really happened, then you would have received a full refund. Based on what you are saying, I would guess you applied way too much product, and on the lid rather than ...

#1131461
Reply to reviews
The website was down so I couldn't put my order in. When it finally went through, they sent the same order 3 times. I kept one, returned one and then tried to return the 3rd one but they claim they can't find the order number. The order number was on the original...
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Anonymous
Anonymous

I would immediately cancel my account with them and call your credit card company and block any payments to R&F. This won't be the last time you experience this sort of thing ...

Anonymous
Anonymous

Call your consultant and ask her to make you whole. At this point, you're out money and she has commissions for 3 sales

1.0
I didn't like
  • Products or customer service
#1130550
Reply to reviews
Rodan and Fields - Works how it should!
Rodan and Fields - Works how it should!
First off, I want to go ahead and say I'm not affiliated with this brand in any way except being a normal customer. I'm honestly surprised by so many negative complaints about this because everyone I know who has tried it, including myself, had amazing results. I've...
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Anonymous
Rocg

Yes, and you can buy an equal product for $30 instead of $150.That is $125 for you instead of the Stanfordx.

Rocg
Rocg

Same type product available $20-40, no strings attached!

4.7
I liked
  • Redefine products
  • Lash boost
  • Consultants
I didn't like
  • Price
#1126435
Reply to reviews

Contact Rodan and Fields

Mailing Address:
Rodan and Fields
60 Spear Street, Suite 600
San Francisco, , CA 94105
Phone:
(415) 273-8000
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I have brown spots on both cheek bone that had been bothering for a long time. A friend of mine just joined the Rhodan & Fields and suggested for me to try the product. After spending almost $400.00 for their Reverse Product, my brown spots is still there. The money I...
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Anonymous
Curious

Why didn’t you just get your money back? They have a money back guarantee.

Anonymous
Lesley 1810

It clearly states on website that the brown spots don't fade. It just brightens the skin so you can't complain??

1.0
I didn't like
  • Product too expensive and yet not effective
#1125787
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