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You all need to be mindful of who is representing your company ~ this woman is a horrible representation ~ she should not be in a sales position with the way she treats people...
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Anonymous
Anonymous

I am so sorry that you had such a negative experience. I would like for you to know that not all consultants are the same or lack such professionalism & compassion for thier c...

Anonymous
Anonymous

This is one of the biggest issues with MLMs. There is no screening process for those signing up. Women are so desperate to get "rich" and "live the dream" that they will sign ...

1.0
#1380470
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Rodan And Fields - Lead the way

Need better customer service and have competent people to help with any problems occurring with any situation. Shrug
1.5
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Advertised vs Delivered
Customer service
Staff
Website
#1378871
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I have been using the redefine products for three months. I do not see any improvement in my skin. And the warning of the possibility of the product causing cancer, I will go back to skin ceuticals instead, much better results.
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StormyFennecFox
StormyFennecFox

What? There is a warning on the label about possibly causing cancer? I have not heard that. I wanted to check the product reviews on something other than their site and I foun...

Anonymous
Anonymous

Good call! I agree, I LOVE Skinceuticals! Proven fantastic skincare that delivers great results , backed by science, real dermatologists behind the science, and good , safe in...

1.7
#1375485
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I’ve tried to call twice one got disconnected and the other kept saying hello but couldn’t hear me. I’ve now spent 17$ returning 2 customers products that thought they’d canceled! One I got online and canceled the other called! They need to be canceled please. Mike...
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Anonymous
Anonymous

It sounds like you are a consultant who is learning about R&F the hard way. Get out now before your experience gets worse. The sooner you realize you aren't going to get rich,...

#1374048
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Rodan And Fields - Lash Boost

Has anyone had an issue with the lash boost? I’ve been using it for about 30 days and my lashes have fallen out! I already had full beautiful lashes but was trying to make them grow. I had to stop using it because they are not looking nice. It’s a very expensive product and I’m sad it didn’t work.
1.6
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website
#1373927
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I opened my first box and opened 2 packages of Redefine Acute Care to apply to my skin , but both packs were dry - no moisture at all. I called customer service and the man had no idea how to handle my call. I was forwarded to a woman and she sent a second box which...
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Anonymous
Anonymous

https://youtu.be/6-wDNGL2JbA

Anonymous
Anonymous

Not sure what you mean by dry but here's a video on how to apply it, maybe it will help! Did you sign up as a preferred customer? Your consultant can answer these questions an...

#1373495
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Shady business tactics! I emailed the company two months ago and stated that I no longer wanted to be a sales rep. I sent them all of my information so that they could remove me. They wrote me back stating that they needed more information. Not sure what else I could...
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Anonymous
Anonymous

So you can't just tell them you don't want to do it anymore? You have to give a reason that is satisfactory to them? What the *** kind of company is this?

1.7
I didn't like
  • Integrity of the company and their non existent customer service
#1370936
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I had an allergic reaction to a Rodan Fields product because they did not properly label their ingredients as required by the FDA. Rodan and Fields refused to help me via email, so I called the company. After being passed around and put on hold for an extended period,...
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Anonymous
Dorothy

Did you buy your product directly from the Rodan and Fields website or from a consultant? It is not improper to buy from a consultant but the company will only give the refund...

#1368109
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Rodan And Fields - Eyelids cracked and peeled

I used Lash Boost for a few months. At first I loved the results...I’d never had lashes that long. Unfortunately, the longer I used it the more irritated my eyes were. My eyelids started cracking and peeling and I had dark, peeling patches under my eyes. Had to d/c it immediately
#1367030
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Contact Rodan And Fields

Mailing Address:
Rodan and Fields
60 Spear Street, Suite 600
San Francisco, , CA 94105
Phone:
(415) 273-8000
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Rodan And Fields - RF consultants are NOT skincare experts!!

Warning to all RF customers, your RF consultants are NOT skincare experts! They have no knowledge in skincare, no expertise on ingredients and skincare reactions ...as seems to be the case with a lot of RF products! They have absolutely no business selling any type of skin care product!! Do yourself a favor and go to your dermatologist or an esthetician for skin care advice!
#1365790
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