Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
1 comment

So I bought Soothe and got a discount on Lash Blast. I had an allergic reaction to Soothe and wrote.

I did not have a reaction to Lash Blast, but if I don't return both, they will NOT refund me despite the allergic reaction to their product! This is absolutely absurd!

Product or Service Mentioned: Rodan And Fields Soothe Beauty Set.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Dec 19, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Yep had a similar issue here. Forced me to return the entire bundle, but failed to mention that, do had to pay for shipping twice—and that made my refund and return process even more of a mess.

I waited months for a refund. Not 7-10 days as they said. Oh! And they charged and shipped me another set of product when I didn’t ask for it!

3xs I paid for shipping! And then another battle for a refund.

And some help my consultant was—-all she could tell

Me is that she too was calling corporate. HorrIble!

You May Also Like