I opened my first box and opened 2 packages of Redefine Acute Care to apply to my skin , but both packs were dry - no moisture at all. I called customer service and the man had no idea how to handle my call.
I was forwarded to a woman and she sent a second box which arrived in 2 days. I'm on the replacement box now and it has the same issue - dry as a bone. I peeled off the white strips as instructed and applied the adhesive side to my crows feet area of the face. What is wrong with this product?
I would like an answer to my question. Does anyone else use this product successfully?