At a show with R and F I bought three of their products and was told at the R and F presentation that if i didn't like the products they would refund my money and pay for shipping and handling. Well, I had an allergic reaction with my eye swelling due to their product and I called them and they said to send it back ( it was within 2 weeks of purchasing the items) and they'd refund me the complete cost ( which was $230.50) I received $207 back and they did NOT pay for the S & H!
Not happy with this company at all.
The shipping came to almost $11.00. Lost nearly $40
Reason of review: Did not receive full price paid nor shipping and handling cost.
Monetary Loss: $3337.
Preferred solution: Pay back to me the amount spent! 10.71 for shipping and 22.66 or total of $33.37 Thank you.
Rodan And Fields Cons: Promise to totally refund if sent back within 60 days.
Location: Wheaton, Illinois
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