I place an order with Rodan and Fields every sixty day. Earlier this year, they were out of the Redefine eye cream. This month they are out of Redefine eye cream again, as well as the restorative cream.
Interesting, if you want to buy a $300 redefine special, which includes these items, it is available.
It seems they are either poorly managed or fail to you value repeat customers.
I did send an email regarding their failure to have adequate stock, but will have to wait two days for a response. It seems there are unable to handle the volume of emails.
Seems this company is in trouble.
Product or Service Mentioned: Rodan And Fields Cream.
Reason of review: Poor customer service.
Rodan And Fields Pros: Product.
Rodan And Fields Cons: Service.
Location: New Orleans, Louisiana