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Contact Rodan And Fields Customer Service

Rodan And Fields Phone Numbers and Emails

Toll-Free Number:

  • (877) 737-5773
    PC Perks Monthly Order
Call customer service
Send Message

Customer Service:

  • (844) 202-1227
    Español
  • (415) 273-8000

Rodan And Fields Emails:

Business Customer Service
Customer Service
Direct Materials and Services, Indirect Materials and Services
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails
corporatepr@rodanandfields.com
PR Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Rodan And Fields Customer Service?

Most Popular Number:

(877) 737-5773
PC Perks Monthly Order
Total calls: 670 Issues resolved: 79 Last call: Dec 27, 2024
author avatar
PissedConsumer Reporter

Rodan and Fields has loyal customers who make various purchases from their website. The company has published multiple phone numbers to make it easy for their valuable customers to contact the Rodan and Fields customer service team. Primarily, customers can use the Rodan and Fields phone number, 1-415-273-8000. This Rodan and Fields contact number is available throughout the week but with varied timings. While on the weekdays, the Rodan and Fields customer service team is open from 6 AM to 6 PM, on weekends, they are accessible between 8 in the morning and 5 in the evening. Other than the primary Rodan and Fields phone number, if you have issues with PC Perks, call 1-877-737-5773. Alternatively, customers can also contact the Rodan and Fields customer service team by texting them at 1-844-979-4596, available 24 hours a day and seven days a week.

Rodan and Fields customer service team is ready to help you to make your experience as seamless as possible. The company has several digital means to contact the Rodan and Fields customer service team. However, you can always visit one of the Rodan and Field addresses and interact with their experts personally. The corporate Rodan and Fields address is 3001 Bishop Drive, Suite 450, San Ramon, California 94583, United States. Besides the USA headquarters, Rodan and Fields have offices in Australia and Canada. If you are near, you can always plan your visit accordingly or send a direct written correspondence to the mentioned Rodan and Fields address.

Customers have multiple avenues to email the Rodan and Fields customer service team. For general customer support inquiries and services, you can utilize the Rodan and Fields customer service email address salessupport@rodanandfields.com. Customers can use the mentioned address to directly reach the dedicated Rodan and Fields contact person for sales and support issues. Similarly, if you are a business customer, send your concerns to Rodan and Fields customer service team at bd@rodanandfields.com. When you have copyright infringement concerns and issues, reaching out to the Rodan and Fields customer service team at copyright@rodanandfields.com is recommended.

You can contact the support team via the Rodan and Fields website for assistance. Open the company's website and click on the Help option at the bottom of the page. Follow this by choosing Customer Support or Consultant Support. Once you click your preferred option, you will find plenty of helpful FAQs. Moreover, you can also submit a Support Case by clicking on the "Submit A Support Case" at the bottom of the page. Include all necessary details alongside a message explaining your reason for contact. The customer support team will get back to you as soon as possible.

Rodan And Fields Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Rodan And Fields is 8777375773. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call Rodan And Fields mainly because of return/ replace, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Rodan And Fields Website:

Rodan And Fields Help Center:

Corporate Office Address:

Rodan and Fields LLC
60 Spear Street,
San Francisco, California 94105
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00 a.m. - 6:00 p.m. (PST)

Saturday - Sunday: 8:00 a.m. - 5:00 p.m. (PST)

More contact details

Fax:

+1415.273.8036

Rodan And Fields Rating Based on 385 Reviews

Rating details

2.0
more details
Price Affordability
Product or Service Quality
Value for money
Customer service

Rating stats

Rating trend

Summary of Rodan And Fields Customer Service Calls

971 TOTAL
CALLS
03:59 AVG CALL
DURATION
34% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rodan And Fields?

Return/ Replace Question:

  • “I tried to change my address on my recent order and now it's getting shipped to the wrong address”
  • “Return label”
  • “To change my order”

Activation/ Cancellation Question:

  • “Cancel my account”
  • “Cancel order”
  • “Cancel auto ship order”

Shipping and Delivery Question:

  • “Wrong item sent to me”
  • “Didn't receive my every 2 month order”
  • “Order delivery”

Request for Information Question:

  • “Ask about how to order”
  • “Confirm my order”
  • “Repeated attempts to change security questions, still have not received my card yet and it been almost a month since it says it was delivered”

Product/ Service Question:

  • “Pump sent defectives (2)”
  • “Order products”
  • “Problem placing my order as a guest”

Account Question:

  • “Login”
  • “Can't reset my password”
  • “I want to close out my account.”

Payments and Charges Question:

  • “Perks charge issue”
  • “Fraud”
  • “About discount”

Refund Question:

  • “Customer needs refund”
  • “Refund”
  • “Processing refund”

Cards Question:

  • “Need to update credit card info”
  • “Credit card”
  • “Update credit card”

Employment Question:

  • “1099”
  • “W2 information”
  • “W-2”

Website/ Application Question:

  • “Can't order online”
  • “Can't access website”
  • “Website not wo”

Staff Question:

  • “Customer service”

Other Question:

  • “My order”
  • “Move up ship date”
  • “Run cpr order”

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