Contact Information

You can contact the customer service representative of Rodan And Fields calling Rodan And Fields's helpline phone numbers.

Toll-Free Number:

  • (877) 737-5773

Pc Perks:

  • (877) 737-5773

Rf Mall:

  • (888) 271-1885

Support:

  • (415) 273-8000
Write review

does not support this feature.

Currently you can call only US numbers.

Rodan And Fields Website:

Rodan And Fields Online Chat:

Rodan And Fields Email:

  • Message this business

Corporate Office Address:

Rodan and Fields
60 Spear Street, Suite 600
San Francisco, California 94105
United States

Fax:

415.273.8036

Other Info (opening hours):

Customer Service is available Monday through Friday from 6:00 a.m. - 6:00 p.m. PDT.

Help in Social Networks:

Edit Business Info

Rodan And Fields Rating Based on 371 Reviews

Rating details

1.9
more details
Price Affordability
Value for money
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of Rodan And Fields Customer Service Calls

572 TOTAL
CALLS
03:55 AVG CALL
DURATION
39% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rodan And Fields Customer Service?

Return/ Replace Question:

  • “Return priduct”
  • “Return”
  • “Returning item”

Activation/ Cancellation Question:

  • “Cancelar la suscripción de consultora”
  • “Cancel auto ship”
  • “Cancel my account” , Review # 2076398

Request for Information Question:

  • “Need help with my account”
  • “I need to talk to someone”
  • “Business kit question”

Shipping and Delivery Question:

  • “Entered wrong shipping address”
  • “Shipment problem”
  • “Wrong product delivered”

Account Question:

  • “Account info”
  • “Locked out of account”
  • “Can’t log into my account”

Payments and Charges Question:

  • “Billed three times for most recent order”
  • “Why they are trying to charge my card”
  • “Transaction”

Product/ Service Question:

  • “Incorrect order” , Review # 2102968
  • “Broken pump on bottle”
  • “Order add t”

Cards Question:

  • “Credit card dispute”
  • “I need to change my card information”
  • “Purchase on credit card that I did not authorize or make”

Refund Question:

  • “Refund”

Employment Question:

  • “W2 information”
  • “W-2”
  • “Copy of 1099 for 2017”

Website/ Application Question:

  • “Pay for website”

Other Question:

  • “Don't want order”
  • “Convention”
  • “Took out money”

About

Rodan And Fields Delivery Policy
To read more: https://www.rodanandfields.com/Pages/shipping
Rodan And Fields Terms of Service
The Client must review and agree in order to access The Customer's Consultant account. Please continue with the renewal process. Welcome to Rodan + Fields. www.rodanandfields.com hope that The User of company services enjoy The Customer's visit and find that using Rodan And Fields's' website to learn about Rodan + Fields, Company's skincare products, and Rodan And Fields's' direct selling program is easy, productive and fun. Before using or registering with the Rodan + Fields website, please read the following Terms and Conditions ("Terms") carefully. These Terms govern The Customer's access to and use of the Rodan + Fields Online website and any products, services, software, tools, applications, features or functionality offered or made available on or through the website, including any Rodan + Fields Independent Consultant personal web pages provided through the website, (the "Site"). The Customer's access to and use of the Sites is expressly conditioned on The Client's acceptance of and compliance with these Terms.
To read more: https://www.rodanandfields.com/Pages/Company/About/More/Terms
Rodan And Fields Privacy Policy
The User must review and agree in order to access The Customer's Consultant account. Please continue with the renewal process. Rodan & Fields, LLC, including all its subsidiaries and affiliates, ("Rodan + Fields," The Company" Company's" and www.rodanandfields.com) is concerned about privacy issues and wants The User to be familiar with how www.rodanandfields.com collect, use, disclose, share and protect The User's personal information. The User of company services accept this Privacy Policy when The Client of Rodan And Fields access or use the Rodan + Fields website (or any of Company's international websites or applications) and any products, services software, tools, applications, features or functionality offered on or through the website or mobile application (including any Rodan + Fields Independent Consultant personal web pages provided through the website) (collectively, the "Site"). The Customer may be accessing Rodan And Fields's' Site from a computer or mobile phone device (through an iPhone or iPad application, for example) or through a Rodan + Fields mobile application, and the provisions of this Privacy Policy apply to all such mobile access and use of mobile devices.
To read more: https://www.rodanandfields.com/Pages/Company/About/More/Privacy
Rodan And Fields FAQ
To read more: https://www.rodanandfields.com/Pages/REDEFINE/CommonQuestions
Top Rodan And Fields Services

Customer Care, Sales Representative, Membership

Top Rodan And Fields Products

Lash Boost Serum, Regimen Beauty Set, Reverse Beauty Set

Rodan And Fields Pros and Cons

Pros: Redefine regimen, Product, Lash boost, Reverse regimen, Representative

Cons: Terrible customer service, Integrity of the company and their non existent customer service, Shady business tactics, Lack of customer service, Dishonest advertising

Summary

Rodan and Fields is intended to provide skin care services by partnering with independent business owners across the United States to redefine the future of aging. Founded by world-renowned dermatologists Dr. Katie Rodan and Dr. Kathy Fields, the creators of Proactiv Solution, Rodan and Fields' patent-pending MACRO Exfoliator and AMP MD System make real results possible at home without injections or other invasive procedures. Named the 2010 Rising Star by the Direct Selling Association DSA for its dedication to achieving a high standard of excellence in business operations, and awarded numerous awards for business campaigns and products, Rodan and Fields is the anti-aging company. It was founded in 2002. The company is based in San Francisco, CA.

Rodan And Fields reviews and complaints

Rodan And Fields is ranked 193 out of 947 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

MasterCardVISAPayPal

Edit Description

Compare Rodan And Fields To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Meaningful Beauty
1222 reviews
1.8
Compare Rodan And Fields vs Meaningful Beauty
Arbonne International
454 reviews
2.2
Compare Rodan And Fields vs Arbonne International
Mary Kay
184 reviews
2.5
Compare Rodan And Fields vs Mary Kay

Rodan And Fields Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.
Write a review
Do you have something to say about Rodan And Fields? What happened? What can we help you with?
Submit review Don't show this popup