Contact Rodan And Fields Customer Service
Rodan And Fields Phone Numbers and Emails
Toll-Free Number:
-
(877) 737-5773
PC Perks Monthly Order
Customer Service:
-
(844) 202-1227
Español
-
(877) 737-5773
PC Perks Monthly Order
- (415) 273-8000
Rodan And Fields Emails:
Rodan And Fields Contact Information
Rodan And Fields Website:
Rodan And Fields Online Chat:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6:00 a.m. - 6:00 p.m. (PST)
Saturday - Sunday: 8:00 a.m. - 5:00 p.m. (PST)
Fax:
Summary of Rodan And Fields Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rodan And Fields Customer Service?
Return/ Replace Question:
- “Return/Refund request”
- “I would like to exchange my reverse p.m. regimen for redefine p.m.”
- “Return priducts”
Activation/ Cancellation Question:
- “My consultant has been unresponsive and has not cancelled an order that I requested to be cancelled and I have now been charged over $300. I would like to cancel the account with her and R&F and see how I can return this order.”
- “Cancel order”
- “Cancel subscription”
Request for Information Question:
- “How to return a box of oroducts”
- “Talk to someone about a return”
- “Need help with my account”
Shipping and Delivery Question:
- “Change delivery date”
- “Where is my order”
- “Discontinue delivery”
Account Question:
- “Forgot my password, but do not receive the email to reset it.”
- “Acct update”
- “Access to my account”
Payments and Charges Question:
- “Billing”
- “Billed three times for most recent order”
- “Why they are trying to charge my card”
Product/ Service Question:
- “Broken pump on bottle”
- “Incorrect order”
- “Order add t”
Refund Question:
- “Refund”
- “Processing refund”
Cards Question:
- “Update credit card”
- “Credit card dispute”
- “I need to change my card information”
Employment Question:
- “1099”
- “W2 information”
- “W-2”
Website/ Application Question:
- “Pay for website”
Other Question:
- “Missing package”
- “Don't want order”
- “Ordered wrong”
About
Customer Care, Sales Representative, Membership
Lash Boost Serum, Regimen Beauty Set, Reverse Beauty Set
Pros: Redefine regimen, Product, Lash boost, Reverse regimen, Representative
Cons: Terrible customer service, Integrity of the company and their non existent customer service, Shady business tactics, Lack of customer service, Dishonest advertising
Rodan and Fields is intended to provide skin care services by partnering with independent business owners across the United States to redefine the future of aging. Founded by world-renowned dermatologists Dr. Katie Rodan and Dr. Kathy Fields, the creators of Proactiv Solution, Rodan and Fields' patent-pending MACRO Exfoliator and AMP MD System make real results possible at home without injections or other invasive procedures. Named the 2010 Rising Star by the Direct Selling Association DSA for its dedication to achieving a high standard of excellence in business operations, and awarded numerous awards for business campaigns and products, Rodan and Fields is the anti-aging company. It was founded in 2002. The company is based in San Francisco, CA.
Rodan And Fields is ranked 210 out of 1054 in Cosmetics and Personal Care category
USA
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