Rodan And Fields Contact Information

Toll-Free Number:

  • (877) 737-5773

PC PERKS:

  • (877) 737-5773

RF MALL:

  • (888) 271-1885

Support:

  • (415) 273-8000

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Currently you can call only US numbers.

Headquarters Address:

Rodan and Fields
60 Spear Street, Suite 600
San Francisco, , CA 94105

Fax:

415.273.8036

Other Info:

Customer Service is available Monday through Friday from 6:00 a.m. - 6:00 p.m. PDT.

Social Networks:

Summary of Rodan And Fields Customer Service Calls

154 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:25 AVG CALL DURATION
32% ISSUES RESOLVED

Customers Contact Rodan And Fields to Ask about:

Activation/ Cancellation:

  • “Cancel order”
  • “Canceling order”
  • “Order cancellation”

Request for Information:

  • “How to use microdermabrasion and amp roller & serum”
  • “Business kit question”
  • “Question about lash boost and question about a roller that keeps scratching me.”

Account:

  • “Account info”
  • “Cannot login with a PC’s email”
  • “Termination of account”

Return/ Replace:

  • “Returning item”
  • “Returning”
  • “Didn’t get money back from return”

Shipping and Delivery:

  • “Entered wrong shipping address”
  • “Tracking”
  • “Order delivered to wrong spot”

Payments and Charges:

  • “30%coupon”
  • “Unauthorized charge”
  • “Wrong payment”

Employment:

  • “Copy of 1099 for 2017”

Other:

  • “Ordered the wrong product”
  • “Problem ordering”
  • “Expedite ship”

Rodan And Fields Rating Stats

1.9 out of 5 stars
based on 333 reviews
See all 528 reviews reviews

Rating stats

  1. 185 reviews
  2. 75 reviews
  3. 28 reviews
  4. 17 reviews
  5. 28 reviews

Rating trend

About Rodan And Fields

Top 5 Likes about Rodan And Fields

Redefine regimen, Product, Reverse regimen, Representative, Lash boost

Top 5 Dislikes about Rodan And Fields

Customer service, Integrity of the company and their non existent customer service, Shady business tactics, Lack of customer service, Dishonest advertising

Summary

Rodan and Fields is intended to provide skin care services by partnering with independent business owners across the United States to redefine the future of aging. Founded by world-renowned dermatologists Dr. Katie Rodan and Dr. Kathy Fields, the creators of Proactiv Solution, Rodan and Fields' patent-pending MACRO Exfoliator and AMP MD System make real results possible at home without injections or other invasive procedures. Named the 2010 Rising Star by the Direct Selling Association DSA for its dedication to achieving a high standard of excellence in business operations, and awarded numerous awards for business campaigns and products, Rodan and Fields is the anti-aging company. It was founded in 2002. The company is based in San Francisco, CA.

Rodan And Fields reviews and complaints

Rodan And Fields is ranked 127 out of 1070 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

MasterCardVISAPayPal

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Rodan And Fields Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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