Rodan And Fields Phone Numbers and Emails

Toll-Free Number:

  • (877) 737-5773
    PC Perks Monthly Order
Send Message

Customer Service:

  • (844) 202-1227
  • (415) 273-8000

Rodan And Fields Emails:

Business Customer Service
Customer Service
Direct Materials and Services, Indirect Materials and Services
Copyright Infringement Inquiries, Privacy Inquiries
Opt-out of Marketing Emails, PR Inquiries
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Rodan And Fields Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Rodan And Fields is 8777375773. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call Rodan And Fields mainly because of return/ replace, activation/ cancellation, shipping and delivery.

View full overview ›

How to Contact Rodan And Fields Customer Service?

Most Popular Number:

(877) 737-5773
PC Perks Monthly Order
Total calls: 648 Issues resolved: 79 Last call: Jun 21, 2024

Rodan and Fields has loyal customers who make various purchases from their website. The company has published multiple phone numbers to make it easy for their valuable customers to contact the Rodan and Fields customer service team. Primarily, customers can use the Rodan and Fields phone number, 1-415-273-8000. This Rodan and Fields contact number is available throughout the week but with varied timings. While on the weekdays, the Rodan and Fields customer service team is open from 6 AM to 6 PM, on weekends, they are accessible between 8 in the morning and 5 in the evening. Other than the primary Rodan and Fields phone number, if you have issues with PC Perks, call 1-877-737-5773. Alternatively, customers can also contact the Rodan and Fields customer service team by texting them at 1-844-979-4596, available 24 hours a day and seven days a week.

Rodan and Fields customer service team is ready to help you to make your experience as seamless as possible. The company has several digital means to contact the Rodan and Fields customer service team. However, you can always visit one of the Rodan and Field addresses and interact with their experts personally. The corporate Rodan and Fields address is 3001 Bishop Drive, Suite 450, San Ramon, California 94583, United States. Besides the USA headquarters, Rodan and Fields have offices in Australia and Canada. If you are near, you can always plan your visit accordingly or send a direct written correspondence to the mentioned Rodan and Fields address.

Customers have multiple avenues to email the Rodan and Fields customer service team. For general customer support inquiries and services, you can utilize the Rodan and Fields customer service email address Customers can use the mentioned address to directly reach the dedicated Rodan and Fields contact person for sales and support issues. Similarly, if you are a business customer, send your concerns to Rodan and Fields customer service team at When you have copyright infringement concerns and issues, reaching out to the Rodan and Fields customer service team at is recommended.

You can contact the support team via the Rodan and Fields website for assistance. Open the company's website and click on the Help option at the bottom of the page. Follow this by choosing Customer Support or Consultant Support. Once you click your preferred option, you will find plenty of helpful FAQs. Moreover, you can also submit a Support Case by clicking on the "Submit A Support Case" at the bottom of the page. Include all necessary details alongside a message explaining your reason for contact. The customer support team will get back to you as soon as possible.

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Contact Information

Rodan And Fields Website:

Rodan And Fields Help Center:

Corporate Office Address:

Rodan and Fields LLC
60 Spear Street,
San Francisco, California 94105
United States

Other Info (opening hours):


Monday - Friday: 6:00 a.m. - 6:00 p.m. (PST)

Saturday - Sunday: 8:00 a.m. - 5:00 p.m. (PST)

More contact details



Rodan And Fields Rating Based on 383 Reviews

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Summary of Rodan And Fields Customer Service Calls

03:59 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rodan And Fields?

Return/ Replace Question:

  • “I tried to change my address on my recent order and now it's getting shipped to the wrong address”
  • “Return label”
  • “To change my order”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Need to cancel order”
  • “I would like to cancel my order”

Shipping and Delivery Question:

  • “Shipping issue”
  • “Shipment”
  • “Looks like they are sending to wrong address”

Request for Information Question:

  • “Repeated attempts to change security questions, still have not received my card yet and it been almost a month since it says it was delivered”
  • “Question about whether an order was received”
  • “I need to talk to person about order”

Account Question:

  • “I want to close out my account.”
  • “Unable to sign in”
  • “My membership is lase how can i join back again . I paid 1200 when i join before”

Product/ Service Question:

  • “Order products”
  • “Problem placing my order as a guest”
  • “Use your product. Need a rap in my area”

Payments and Charges Question:

  • “Perks charge issue”
  • “Fraud”
  • “About discount”

Refund Question:

  • “Refund”
  • “Processing refund”

Cards Question:

  • “Need to update credit card info”
  • “Credit card”
  • “Update credit card”

Employment Question:

  • “1099”
  • “W2 information”
  • “W-2”

Website/ Application Question:

  • “Can't order online”
  • “Can't access website”
  • “Website not wo”

Staff Question:

  • “Customer service”

Other Question:

  • “Run cpr order”
  • “Order problem”



Rodan and Fields is intended to provide skin care services by partnering with independent business owners across the United States to redefine the future of aging. Founded by world-renowned dermatologists Dr. Katie Rodan and Dr. Kathy Fields, the creators of Proactiv Solution, Rodan and Fields' patent-pending MACRO Exfoliator and AMP MD System make real results possible at home without injections or other invasive procedures. Named the 2010 Rising Star by the Direct Selling Association DSA for its dedication to achieving a high standard of excellence in business operations, and awarded numerous awards for business campaigns and products, Rodan and Fields is the anti-aging company. It was founded in 2002. The company is based in San Francisco, CA.

Rodan And Fields reviews and complaints

Rodan And Fields is ranked 348 out of 1775 in Cosmetics and Personal Care category

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