Rodan And Fields Phone Numbers and Emails

Toll-Free Number:

  • (877) 737-5773
    PC Perks Monthly Order

Customer Service:

  • (844) 202-1227
    Español
  • (877) 737-5773
    PC Perks Monthly Order
  • (415) 273-8000

Rodan And Fields Emails:

Business Customer Service
Customer Service
Direct Materials and Services, Indirect Materials and Services
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails, PR Inquiries
More phone numbers and emails Less phone numbers and emails

Rodan And Fields Contact Information

Rodan And Fields Website:

Rodan And Fields Online Chat:

Corporate Office Address:

Rodan and Fields LLC
60 Spear Street,
San Francisco, California 94105
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00 a.m. - 6:00 p.m. (PST)

Saturday - Sunday: 8:00 a.m. - 5:00 p.m. (PST)

Fax:

+1415.273.8036
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Rodan And Fields Rating Based on 375 Reviews

Rating details

1.9
more details
Price Affordability
Value for money
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of Rodan And Fields Customer Service Calls

675 TOTAL
CALLS
03:55 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rodan And Fields Customer Service?

Return/ Replace Question:

  • “I would like to exchange my reverse p.m. regimen for redefine p.m.”
  • “Return priducts”
  • “Return”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Canceling order for this month”
  • “Cancel account”

Request for Information Question:

  • “Talk to someone about a return”
  • “Need help with my account”
  • “Question about expired products”

Shipping and Delivery Question:

  • “Where is my order”
  • “Discontinue delivery”
  • “Customer order still not arrived”

Account Question:

  • “Acct update”
  • “Access to my account”
  • “Account info”

Payments and Charges Question:

  • “Billing”
  • “Billed three times for most recent order”
  • “Why they are trying to charge my card”

Product/ Service Question:

  • “Broken pump on bottle”
  • “Incorrect order”
  • “Order add t”

Refund Question:

  • “Refund”
  • “Processing refund”

Cards Question:

  • “Update credit card”
  • “Credit card dispute”
  • “I need to change my card information”

Employment Question:

  • “1099”
  • “W2 information”
  • “W-2”

Website/ Application Question:

  • “Pay for website”

Other Question:

  • “Products”
  • “Didn’t receive order”
  • “What do I need to do to become a consultant”

About

Rodan And Fields Delivery Policy
To read more: https://www.rodanandfields.com/Pages/shipping
Rodan And Fields Terms of Service
The Client must review and agree in order to access The Customer's Consultant account. Please continue with the renewal process. Welcome to Rodan + Fields. www.rodanandfields.com hope that The User of company services enjoy The Customer's visit and find that using Rodan And Fields's' website to learn about Rodan + Fields, Company's skincare products, and Rodan And Fields's' direct selling program is easy, productive and fun. Before using or registering with the Rodan + Fields website, please read the following Terms and Conditions ("Terms") carefully. These Terms govern The Customer's access to and use of the Rodan + Fields Online website and any products, services, software, tools, applications, features or functionality offered or made available on or through the website, including any Rodan + Fields Independent Consultant personal web pages provided through the website, (the "Site"). The Customer's access to and use of the Sites is expressly conditioned on The Client's acceptance of and compliance with these Terms.
To read more: https://www.rodanandfields.com/Pages/Company/About/More/Terms
Rodan And Fields Privacy Policy
The User must review and agree in order to access The Customer's Consultant account. Please continue with the renewal process. Rodan & Fields, LLC, including all its subsidiaries and affiliates, ("Rodan + Fields," The Company" Company's" and www.rodanandfields.com) is concerned about privacy issues and wants The User to be familiar with how www.rodanandfields.com collect, use, disclose, share and protect The User's personal information. The User of company services accept this Privacy Policy when The Client of Rodan And Fields access or use the Rodan + Fields website (or any of Company's international websites or applications) and any products, services software, tools, applications, features or functionality offered on or through the website or mobile application (including any Rodan + Fields Independent Consultant personal web pages provided through the website) (collectively, the "Site"). The Customer may be accessing Rodan And Fields's' Site from a computer or mobile phone device (through an iPhone or iPad application, for example) or through a Rodan + Fields mobile application, and the provisions of this Privacy Policy apply to all such mobile access and use of mobile devices.
To read more: https://www.rodanandfields.com/Pages/Company/About/More/Privacy
Rodan And Fields FAQ
To read more: https://www.rodanandfields.com/Pages/REDEFINE/CommonQuestions
Top Rodan And Fields Services

Customer Care, Sales Representative, Shipping Service

Top Rodan And Fields Products

Lash Boost Serum, Regimen Beauty Set, Reverse Beauty Set

Rodan And Fields Pros and Cons

Pros: Redefine regimen, Product, Lash boost, Reverse regimen, Representative

Cons: Terrible customer service, Integrity of the company and their non existent customer service, Shady business tactics, Lack of customer service, Dishonest advertising

Summary

Rodan and Fields is intended to provide skin care services by partnering with independent business owners across the United States to redefine the future of aging. Founded by world-renowned dermatologists Dr. Katie Rodan and Dr. Kathy Fields, the creators of Proactiv Solution, Rodan and Fields' patent-pending MACRO Exfoliator and AMP MD System make real results possible at home without injections or other invasive procedures. Named the 2010 Rising Star by the Direct Selling Association DSA for its dedication to achieving a high standard of excellence in business operations, and awarded numerous awards for business campaigns and products, Rodan and Fields is the anti-aging company. It was founded in 2002. The company is based in San Francisco, CA.

Rodan And Fields reviews and complaints

Rodan And Fields is ranked 200 out of 1053 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

MasterCardVISAPayPal

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