Contact Information

Rodan And Fields Phone Numbers

Toll-Free Number:

  • (877) 737-5773

Pc Perks:

  • (877) 737-5773

Rf Mall:

  • (888) 271-1885


  • (415) 273-8000
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Corporate Office Address:

Rodan and Fields
60 Spear Street, Suite 600
San Francisco, California 94105
United States



Other Info:

Customer Service is available Monday through Friday from 6:00 a.m. - 6:00 p.m. PDT.

Help in Social Networks:

Summary of Rodan And Fields Customer Service Calls

03:55 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rodan And Fields to Ask about:

Return/ Replace Question:

  • “I need to change my emailld I could get my kit replaced.”
  • “Return”
  • “Return/Refund request”

Activation/ Cancellation Question:

  • “Cancel account” , Review # 1678250
  • “Accidentally cancelled my account”
  • “Cancel”

Account Question:

  • “Login”
  • “Passwords”
  • “Forgot username & password”

Request for Information Question:

  • “Have a few questions about sales consultant rules.”
  • “Question about placing an order”
  • “Question about product”

Payments and Charges Question:

  • “Billing”
  • “Over charged”
  • “Unauthorized shipment” , Review # 1594910

Shipping and Delivery Question:

  • “Items not shipped”
  • “Postpone delivery”
  • “Shipping”

Employment Question:

  • “W2 information”
  • “W-2”
  • “Copy of 1099 for 2017”

Cards Question:

  • “I need to change my card information”
  • “Purchase on credit card that I did not authorize or make”
  • “Prepaid card log in”

Product/ Service Question:

  • “System not working” , Review # 1613498
  • “Broken rolker”
  • “I am buying lash boost and signed up for PC bit do not see the discount when I check out”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Pay for website”

Other Question:

  • “Pissed”
  • “Delay subscription”
  • “Consultant”

Rodan And Fields Rating Stats

1.9 out of 5 stars
based on 361 reviews
See all 579 reviews

Rating trend


Rodan And Fields Delivery Policy
Rodan And Fields Terms of Service
The Client must review and agree in order to access The Customer's Consultant account. Please continue with the renewal process. Welcome to Rodan + Fields. hope that The User of company services enjoy The Customer's visit and find that using Rodan And Fields's' website to learn about Rodan + Fields, Company's skincare products, and Rodan And Fields's' direct selling program is easy, productive and fun. Before using or registering with the Rodan + Fields website, please read the following Terms and Conditions ("Terms") carefully. These Terms govern The Customer's access to and use of the Rodan + Fields Online website and any products, services, software, tools, applications, features or functionality offered or made available on or through the website, including any Rodan + Fields Independent Consultant personal web pages provided through the website, (the "Site"). The Customer's access to and use of the Sites is expressly conditioned on The Client's acceptance of and compliance with these Terms.
Rodan And Fields Privacy Policy
The User must review and agree in order to access The Customer's Consultant account. Please continue with the renewal process. Rodan & Fields, LLC, including all its subsidiaries and affiliates, ("Rodan + Fields," The Company" Company's" and is concerned about privacy issues and wants The User to be familiar with how collect, use, disclose, share and protect The User's personal information. The User of company services accept this Privacy Policy when The Client of Rodan And Fields access or use the Rodan + Fields website (or any of Company's international websites or applications) and any products, services software, tools, applications, features or functionality offered on or through the website or mobile application (including any Rodan + Fields Independent Consultant personal web pages provided through the website) (collectively, the "Site"). The Customer may be accessing Rodan And Fields's' Site from a computer or mobile phone device (through an iPhone or iPad application, for example) or through a Rodan + Fields mobile application, and the provisions of this Privacy Policy apply to all such mobile access and use of mobile devices.
Top Rodan And Fields Services

Customer Care, Sales Representative, Distributor

Top Rodan And Fields Products

Lash Boost Serum, Regimen Beauty Set, Reverse Beauty Set

Rodan And Fields Pros and Cons

Pros: Redefine regimen, Product, Reverse regimen, Representative, Lash boost

Cons: Terrible customer service, Integrity of the company and their non existent customer service, Shady business tactics, Lack of customer service, Dishonest advertising


Rodan and Fields is intended to provide skin care services by partnering with independent business owners across the United States to redefine the future of aging. Founded by world-renowned dermatologists Dr. Katie Rodan and Dr. Kathy Fields, the creators of Proactiv Solution, Rodan and Fields' patent-pending MACRO Exfoliator and AMP MD System make real results possible at home without injections or other invasive procedures. Named the 2010 Rising Star by the Direct Selling Association DSA for its dedication to achieving a high standard of excellence in business operations, and awarded numerous awards for business campaigns and products, Rodan and Fields is the anti-aging company. It was founded in 2002. The company is based in San Francisco, CA.

Rodan And Fields reviews and complaints

Rodan And Fields is ranked 143 out of 1198 in Cosmetics and Personal Care category

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