Rodan And Fields Contact Information

PC PERKS:

  • (877) 737-5773

RF MALL:

  • (888) 271-1885

Support:

  • (415) 273-8000

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Currently you can call only US numbers.

Headquarters Address:

Rodan and Fields
60 Spear Street, Suite 600
San Francisco, , CA 94105

Fax:

415.273.8036

Other Info:

Customer Service is available Monday through Friday from 6:00 a.m. - 6:00 p.m. PDT.

Social Networks:

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Summary of Rodan And Fields Customer Service Calls

120 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
03:26 AVG CALL DURATION
26% ISSUES RESOLVED

Customers Contact Rodan And Fields to Ask about:

Activation/ Cancellation:

  • “Order cancellation”
  • “Cancel”
  • “Consultant renewal fee”

Request for Information:

  • “Question about lash boost and question about a roller that keeps scratching me.”
  • “Question about product”
  • “Order question”

Account:

  • “Termination of account”
  • “Password”
  • “Trouble ordering on my account”

Return/ Replace:

  • “Returning”
  • “Didn’t get money back from return”
  • “Return”

Shipping and Delivery:

  • “Tracking”
  • “Order delivered to wrong spot”
  • “Didn't get my money back from my return”

Employment:

  • “Copy of 1099 for 2017”

Payments and Charges:

  • “They charged me for something i did not order”

Other:

  • “Change of address”
  • “Lead the way”
  • “Pc orders”

Rodan And Fields Rating Stats

1.8 out of 5 stars
based on 324 reviews
See all 512 reviews reviews

Rating stats

  1. 180 reviews
  2. 74 reviews
  3. 27 reviews
  4. 17 reviews
  5. 26 reviews

About Rodan And Fields

Top 5 Likes about Rodan And Fields

Redefine regimen, Product, Reverse regimen, Representative, Lash boost

Top 5 Dislikes about Rodan And Fields

Terrible customer service, Integrity of the company and their non existent customer service, Shady business tactics, Lack of customer service, Dishonest advertising

Summary

Rodan and Fields is intended to provide skin care services by partnering with independent business owners across the United States to redefine the future of aging. Founded by world-renowned dermatologists Dr. Katie Rodan and Dr. Kathy Fields, the creators of Proactiv Solution, Rodan and Fields' patent-pending MACRO Exfoliator and AMP MD System make real results possible at home without injections or other invasive procedures. Named the 2010 Rising Star by the Direct Selling Association DSA for its dedication to achieving a high standard of excellence in business operations, and awarded numerous awards for business campaigns and products, Rodan and Fields is the anti-aging company. It was founded in 2002. The company is based in San Francisco, CA.

Rodan And Fields reviews and complaints

Rodan And Fields is ranked 140 out of 1039 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

MasterCardVISAPayPal

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Rodan And Fields Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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