Rodan And Fields Reviews

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Jennifer Jones sales consultant

In a conversation on social media. This consultant went into a rant about abortion rights and then questioned my photograph saying that she couldn't tell if I was a female or not. She's not been trained in Esthetics
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ID
#1845656 Review #1845656 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

To inform others of my experience with this product.

I was so excited to try this serum...unfortunately my enthusiasm was short-lived. I only used the product for four days. By the afternoon after the fourth use I had to go home from running errands to take my contacts out. My eyes were red, itchy, and, kept tearing up. I had to wear my glasses the rest of the day. So disappointed. I will never use this product again. I regret ever purchasing it.

User's recommendation: Do not buy...

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1 comment
#1853208

You could have gotten ALL of your money back as it has a full 60:day empty bottle money back guarantee! So poo poo to you!!!

ID
#1819463 Review #1819463 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Cons
  • Harmful
Loss
$170
Preferred solution
Full refund
New Reviewer

Cancel my account

Theyre canceling for order for now and will refund the money.
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ID
#1783001 Review #1783001 is a subjective opinion of poster.
Location
Meridian, Mississippi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Rodan And Fields - Returned item
Rodan And Fields - Returned item
Rodan And Fields - Returned item
Update by user Feb 24, 2020

2/24/20: I am thrilled to report that my credit card shows a $149.08 credit/refund by Rodan & Fields. Their consumer affairs department honored my fair request and now I am moving forward! :) Thanks R & F!

Update by user Feb 19, 2020

2/19/2020: I followed up in the same email string asking for...

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Resolved
ID
#1767188 Review #1767188 is a subjective opinion of poster.
Product
Rodan And Fields Lash Boost Serum
Pros
  • Women leadership
  • Well branded
  • Redefine
Cons
  • Caused breakouts and rash
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
New Reviewer

Stay away from this place

Charged my CC without me ordering anything
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ID
#1765889 Review #1765889 is a subjective opinion of poster.
Cons
  • Crooks
Reason of review
Never ordered anything
Loss
$1060
Preferred solution
Full refund
New Reviewer

Unblemished product allergic reaction

Rodan And Fields - Unblemished product allergic reaction
Rodan And Fields - Unblemished product allergic reaction
I had to leave a message no one was available
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ID
#1761532 Review #1761532 is a subjective opinion of poster.
Product
Rodan And Fields Face Care
Reason of review
Reaction
Preferred solution
Don’t know
New Reviewer

Incompetence at your organization

Stop addressing emails to my deceased mother. Your team is incompetent and I question their literacy based on our written communications
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ID
#1757203 Review #1757203 is a subjective opinion of poster.
Reason of review
Incompetence at an organizational level
Preferred solution
Let the company propose a solution
New Reviewer

Order not received

Address corrected for next shipment - credit card refunded
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ID
#1750650 Review #1750650 is a subjective opinion of poster.
Location
Tulsa, Oklahoma

Definitely will stop using.

I noticed hair growth on my eyelids and under my eyes. Did not notice my lashes any thicker or longer.
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ID
#1745982 Review #1745982 is a subjective opinion of poster.
Location
Sarasota, Florida
New Reviewer

I have a question

I got the reverse product like 2 months ago and my black spots are worse, but I like that way I feel my skin I was trying to call to see what else I can use...
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1 comment
#1791411

You do realize you can get better quality for a lot less money. This company is a predatory mlm company.

I use the No 7 line, you can get it at Ulta and Sephora. It's the best stuff I've found so far.

ID
#1731183 Review #1731183 is a subjective opinion of poster.

Destroyed my eyelashes!!

I used lash boost for 3 months. My lashes started falling out in clumps and I developed severe dry eye. It’s been 8 weeks since I stopped using it and my lashes still have not grown back :(. It’s awful. I haven’t be able to wear makeup for the last 8 weeks either bc I I have no lashes to put mascara on. I’m very displeased with this outrageously priced product.
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1 comment
#1791413

Theres been so many complaints about the exact same thing happening to others. I'd call their customer service and if that doesn't work file a complaint with the Better Business Bureau. They do seem to resolve things on there for the most part.

ID
#1687521 Review #1687521 is a subjective opinion of poster.
Location
Austin, Texas
Product
Rodan And Fields Lash Boost Serum
New Reviewer

Change consultant

No answer and would not direct me when I chose 1 from the menu
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ID
#1663754 Review #1663754 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer
Sent my second shipment bqck to you on August 2019 after talking to two reps from your company. I'm sure it's there by now since it only went to Ohio, 2450 Creekside Parkway, Lockbourne, OH 43137 (which one of your reps told me to send it to). Have not heard a word....
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1 comment
#1791418

The rep you purchased if from was more than likely the one who set it up for you to receive auto ship or if you ordered it from the reps website, it's probably in tiny writing about the auto shipments..I don't know if they really come on here and resolve issues but I know they tend to over on the Better Business Bureau, so you might want to file a complain over there. And if that doesn't work, get a new bank/credit card so they can't keep charging you. Just for future reference almost ALL mlm companies require auto ship to get a discount and almost ALL reps do NOT tell you this prior to buying.

ID
#1641195 Review #1641195 is a subjective opinion of poster.
Location
Baltimore, Maryland
Product
Rodan And Fields Beauty Set
Reason of review
Poor customer service
Loss
$12345
Preferred solution
Full refund
New Reviewer

Advanced hydration serum bottle is peeling

The person from customer service was very helpful. However my prior consultant needs to call in and give permission to get into her account. The issue should be resolved soon. Thank you.
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ID
#1633174 Review #1633174 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
New Reviewer

Fraudulent account handling

They refuse to cancel a subscription I never agreed to and keep sending items, items get returned and never get a refund. Contacted them multiple times and they tell me I’m not the authorized account holder. Finally had to cancel my credit card.
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ID
#1625197 Review #1625197 is a subjective opinion of poster.
Product
Rodan And Fields Subscription
Cons
  • Dishonest advertising
  • Terrible customer service
Reason of review
Order processing issue
Loss
$347
Preferred solution
Full refund