Squirt

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Verified Reviewer
| map-marker Huntington, West Virginia

An order

I just tried to place an order and was wanting to talk to customer service to see if it went through. Tried to call the number but was directed to this! REDICULOUS ! Is there a number to actually speak with a person? Ive been using the products and ordered through a friend. Would like to order my own.
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Anonymous
map-marker Queens, New York

I got some products for my skin spots and didn't work the seller Janet Tejada promise those products will work on my spot but nothing works

I got some products for my skin dark spots and didn't work the seller Janet Tejada promise to me will work but not just i loose my money almost 300. $ .
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Stacee H
map-marker Bellevue, Washington

Need 1099 tax form

Ive sent two emails requesting my 1099 and was now told it would be 10 business days( my first e-mail was 1 week ago). Taxes are due in 6 days!
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Preferred solution: My 1099 tax form

Anonymous
map-marker Oklahoma City, Oklahoma

Don't like the change

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I don't think you all have ever heard the old adage, If is ain't broke, don't fix it. My last order will be just that, the last. The new #3, AM rather than the previous #4, is horrible. First off, calling it liquid is a gross understatement--one can hardly make it from finger to face without it running down your hand. But worse than that is the fact that it is very drying to the skin. The #4 had some moisturizing to it, but not this stuff. I have been using your Reverse product for several years and no one guesses my age, which is 78. I am now looking for a different product line due to this change. It was nice while it lasted.
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Anonymous
map-marker Spruce Grove, Alberta

Complaint not resolved.

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My Reverse mini had an expiry date of Mar2022. That would give me three months to use it when I ordered it for summer holidays in July/Aug 2022. Another Reverse mini was sent to me thank you! Problem is the same expiry date of Mar 2022 is on product. Frustrating!
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Heidi L Kxy

The product just caused This product cost injury to my faceinjury to my face

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Rodan And Fields - The product just caused This product cost injury to my faceinjury to my face
This product caused injury to my face. I have how to see a dermatologist and prescribed numerous prescription appointments to relieve the pain itching and burning. Rodin and Fields products are not for all skin types as proclaimed.
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Loss:
$1100
Pros:
  • Sales reps
Cons:
  • Harmful
  • Lash boost serum
  • Price

Preferred solution: I’d like the cost of my Dr reimbursed and prescription medications as well as all the products purchased.

User's recommendation: Try a sample on your skin first before buying any product from anyone

Andrea R Efy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Skin reaction

I had been on roldan fields reverse for 5 years. Then they changed the packaging. I was told the product was the same . My face became red and inflamed, and it did this burn and peel thing for over 2 months. I am still dealing with it. It is like Ive had a chemical peel. Ive been to the dermatologist 2 times now, been on 2 steroid rounds and multiple creams which has not worked. I about to go back to the dermatologist again. Extremely disappointing.
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Loss:
$500
Pros:
  • Good customer servcie
  • Customer service

Preferred solution: Full refund

User's recommendation: Don’t buy

1 comment
Leigh Wfx

I too am experiencing a lot of burning peeling rash when I use after a year of using… 2nd dermatologist appointment tomorrow and I’m hoping this doesn’t keep coming back but I have had flare ups periodically while using and have narrowed down to every time I use within two days I have a break out extremely painful and embarrassing… reading these reviews I see there are quite a few just like us yet it was hard to locate this thread all of their reviews come up peaches and cream… ughhhh terrible product

Connie W Sqm

Hives

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Used brightening toner once and am covered im hives on face and neck. Never had allergic reaction to any skin care product before. I'm on vacation in Florida after Covid and it's oozing, ugly and itches and burns after 3 days. Previously used Redefine line without issues. Ugggg
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Loss:
$200
Cons:
  • Highly allergic to ingredients

Preferred solution: Full refund

User's recommendation: Avoid or definitely patch test. Don't kabir what ingredient it is but its bad!

Laura D Yvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Access to my account

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I cannot access my account to change the products I am products I am purchasing. I had a reset link sent ( because this happened last month as well). The link stated that my email was invalid. WHICH IT WAS NOT! The linkallowed me to change the password, but THEN just said it timed out. Lmao. I had just received and opened it. Im just over the struggle. I want to cancel EVERYTHING. I do not wish to purchase your wonderful products any longer due to your website.
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Loss:
$198
Cons:
  • Website accessibility

Preferred solution: A CANCELLATION!

User's recommendation: Make everything more accessible. Initially I had to have a representative set the account up because tour website wouldn’t allow me in. It’s been a mess every month.

Resolved
Quint Aga
map-marker Phoenix, Arizona

Resolved: Moving auto ship date

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Updated by user Apr 05, 2021

Auto order ship date moved up to my request thank you.

Original review Apr 05, 2021
Not sure of His name waited on hold for 28 minutes. He was helpful, and could speak very good English.
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Cynthia R Cja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Auto ship which I didn’t sign up for

I want me perks back which I paid for , but I dont want auto shipments, Please resolve my issue and restate me, Thanks Cindy Robillard
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Preferred solution: Let the company propose a solution

Eulalie Wli
map-marker Charlotte, North Carolina

Stop Facbook Stalking

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I recently had to block a long-time friend of mine who lives in Seymour Indiana because every post revolves around selling Rodan Fields. Facebook should not allow MLM's to sell on personal pages.

Preying on friends and family is disgraceful. I'll never buy the products based on these unscrupulous sales tactics. Stop stalking us RF consultants. It's like a cult.

The other thing that bothers me is lack of disclosure.

It's really not about selling the product but recruiting people so you can make money off your downline.

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Cons:
  • Facebook stalking
Reason of review:
Facebook Stalking
52 comments
Guest

LimeLife uses the same tactics. Disgusting.

Younique too. If you want to use and sell products look to companies NOT on pissed consumer dot com......

Guest

Your cons has been DIRECTED to do this to promote sales!

Remember the randf does not adversities but do word of mouth?

Well here it is. And for free. On YOUR MONEY AND YOUR TIME.

Too bad.

Randf has NO concern about.

Sad you had to learn this way.

Guest

415.273.8000

SalesSupport@***.com

Not sure how anyone who purchased doesn't have the above contacts, phone and email? Your consultant should always be your first point of contact, give her/him the chance to make things right by you.

Hold your consultant accountable. You also have your 60 day money back guarantee. Might get more satisfaction trying other methods than simply posting anonymous posts on this site.

For the haters, they'll always be there.

Good luck bc EVERYTHING you do online is sold to aggregators who package the data in various methods to market goods and services to you online. Why do you think that dress you looked at pops up constantly wherever you are online.

Guest
reply icon Replying to comment of Guest-1381246

Call me a hater! Now.

The cons are NOT EMPLOYED SO THEY DO NOT HAVE TO BE ANYTHING.

The woman is probably just tired of trying to keep a straight face and not crying about all the aggravation and money she has lost.

Unprofessional is everything Randf, from the product to sales, everything.

Guest
reply icon Replying to comment of Guest-1381246

There is an difference between haters and calling out and confronting others who are treating others like garbage and trash! You're living proof of that! It's probably going to take you time to understand that because you're stuck at being stupid!

Guest

no fun you had to block a friend! i have never been a big fan of direct sales..

then i used lash boost and of course got hooked.. that stuff is amazing.. so i seized the opportunity to try and help some income for my daughter to go to a school i struggled to pay. i saw something great and wanted to just make a little extra to help.

my view of these women reaching out have changed. most that i see are women just sharing post a day which of course you can block your friend on fb at anytime if youre annoyed. so i honestly wouldnt be hurt if someone blocked me for my posts because i know what im trying to achieve for my family. i mean health insurance alone is expensive for my family.

most of these consultants are like me and honest because they experienced results themselves and truly are excited and want to share. sales is everywhere and i dont think its wrong. i am a hairstylist and im taught to sell hair products from my boss. i have always struggled because i can not sell something i haven't experienced!!

its a way of living for so so many. advertising is crazy everywhere.. i mean i think i saw a taco bell commercial like 16 times today and thats a *** of a lot more times then i have been approached by a friend of mine trying to sell me a product today.. of course there are those out there that dont take no for an answer..

so im sorry you had a bad experience and had to block your long time friend. :(

Guest
reply icon Replying to comment of Guest-1359131

What do you think all these non brick and mortar stores sell and how do they let you know about their goods and services? It's called direct marketing or one-to-one marketing.

Guest
reply icon Replying to comment of Guest-1381257

ITs called PYRAMID SCHEME!!!!

Guest
reply icon Replying to comment of Guest-1381257

Cut the nobrickandmortar routine you parrot— you live in one and their is Randf FREEplace of business.

Guest
reply icon Replying to comment of Guest-1381257

Well, yea, but TacoBell is like your Stylist Super— he employees and PAYS PEOPLE. If he sells a little inventory, it is good. No more.

Making excuses for Randf.

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Featured
Anonymous

Rodan and Fields - Lash Boost Serum Review

Rodan and Fields - Lash Boost Serum Review

I used lashboost for a total of 4 weeks. After about 1 1/2 weeks, I woke up to a stye on my eyelid.

I stopped using it until the stye went away (about 3 or 4 days) then I resumed use for the remaining 3 weeks until I got another stye, and then another, and then another. I stopped use after the first one appeared, and have been off of it for over 2 weeks, and I'm still getting breakouts on and around my eyelids. About three days ago, I had a stye develop on my right upper eye lid. It has since grown and taken over my entire eyelid, swelling to at least two times it's normal size.

I even went to the doctor today to get it checked out because it was so painful, red, and inflamed.

The doctor told me to never use it again, not that I would! I'll never purchase another Rodan and Fields product again, and will encourage others to follow suit.

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Reason of review:
Damaged or defective
154 comments
Guest

I ALSO had repeated STYES using lash boost!!!

Guest

I’ve should read the review before I use lash boost. One of my client gave me one tube as a bargain to do nails in return.

I applied it on my lash line last night today I’ve found out my eyelids are red.

I do not want to loss my lashes. I don’t want to use it again.

Guest

I used 2 weeks and now have redness under both eyes

Guest

You obviously weren't using it correctly and applied generous amounts on your eyes. If you have allergies, you should not use it when your eyes are flared up.

Or perhaps you could be allergic to one of the ingredients. Your issues are rare.

Guest
reply icon Replying to comment of Guest-1499631

You’re kidding, right? Rare?

There are not 1 but 2 lawsuits filed right now against RF. One of them is to address the numerous complaints about lash boost and it’s damage caused to users. Styes, droopy eyelids, red eyes, changes in color, infections and more. Rare?

You have got to do some outside your bubble reading. Start here and just continue reading all of the complaints in this thread alone.

Guest
reply icon Replying to comment of Guest-1499631

As a dermatologist, I can tell you that the ingredients used in R&F's products are dangerous and shouldn't be used as treatments. They are classified as "makeup" meaning they aren't tested by the FDA for their efficacy or safety in any way other than on the surface of the skin.

Any makeup that goes near the waterline of the eyelid should be extensively tested for health affects, and none of R&Fs are.

I have seen multiple patients with this exact same issue. Please consult your doctor before using any R&F products.

Maria Tpi
reply icon Replying to comment of Guest-1499631

Just came from the doctor. He brought in their optometrist. Their are currently class action lawsuits again R&F for lash boost.

Guest

I so wanted to like Lash Boost, but... got my first stye after about two weeks of use so stopped for a few days.

Then I started again and got another. Took about a three week break and started again, and yes, I got another. The stye I have now is completely infected and I’ve been on antibiotics/steroid drops for 4 days. Can’t wear my contacts and I look like a freak.

And, btw, I had never had a stye before. Don’t worry, I’ve kesrned my lesson.

Guest

After using R&F lash boost on and off for a year and a half, after numerous styes and infections it dawned on me it might be the product. It was!!

Never using that product again. The pain & discomfort of the styes and infections I believe to be a direct result from this product for everything else of my routine stayed the same.

Guest

I know quite a lot of people who are using Lash Boost and have no problems. You need reviews from doctors not people especially when they state there is a medical issue.

Too many people already have problems that have nothing to do with using Lash Boost.

I have researched lawsuits and what I have found are litigators shopping for cases. There are no lawsuits yet!!!

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Resolved
Randall M Hwh

Resolved: Cancel my account

Updated by user Jul 23, 2020

Company fixed the issue and I have been provided with full refund.

Original review Jul 23, 2020
I want my refund back ASAP I not pleased.
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Loss:
$45
Pros:
  • Lash boost
  • Good product
  • Redefine regimen
Cons:
  • Products not worth it
  • Quality of goods

Preferred solution: Full refund

Antonie d

Incorrect order

Hi, One of my preferred customers had trouble with an order. It said her credit card was on default but it said her order did go through, so we wanted to make sure that her order went through
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Pros:
  • Lash boost
Cons:
  • Scam of preferred customer status program

Preferred solution: Deliver product or service ordered