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Has anyone had an issue with the lash boost? I’ve been using it for about 30 days and my lashes have fallen out! I already had full beautiful lashes but was trying to make them grow. I had to stop using it because they are not looking nice. It’s a very expensive...
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Anonymous
Megan

Same problem here! Used for a week and now my eyelids are swollen and my eyelashes have almost all fallen out. I am so worried because they look terrible and it’s going to tak...

1.6
#1373927
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I opened my first box and opened 2 packages of Redefine Acute Care to apply to my skin , but both packs were dry - no moisture at all. I called customer service and the man had no idea how to handle my call. I was forwarded to a woman and she sent a second box which...
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Anonymous
Anonymous

https://youtu.be/6-wDNGL2JbA

Anonymous
Anonymous

Not sure what you mean by dry but here's a video on how to apply it, maybe it will help! Did you sign up as a preferred customer? Your consultant can answer these questions an...

#1373495
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Shady business tactics! I emailed the company two months ago and stated that I no longer wanted to be a sales rep. I sent them all of my information so that they could remove me. They wrote me back stating that they needed more information. Not sure what else I could...
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Anonymous
Anonymous

So you can't just tell them you don't want to do it anymore? You have to give a reason that is satisfactory to them? What the *** kind of company is this?

1.7
I didn't like
  • Integrity of the company and their non existent customer service
#1370936
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I had an allergic reaction to a Rodan Fields product because they did not properly label their ingredients as required by the FDA. Rodan and Fields refused to help me via email, so I called the company. After being passed around and put on hold for an extended period,...
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Anonymous
Dorothy

Did you buy your product directly from the Rodan and Fields website or from a consultant? It is not improper to buy from a consultant but the company will only give the refund...

#1368109
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Rodan And Fields - Eyelids cracked and peeled

I used Lash Boost for a few months. At first I loved the results...I’d never had lashes that long. Unfortunately, the longer I used it the more irritated my eyes were. My eyelids started cracking and peeling and I had dark, peeling patches under my eyes. Had to d/c it immediately
#1367030
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Rodan And Fields - RF consultants are NOT skincare experts!!

Warning to all RF customers, your RF consultants are NOT skincare experts! They have no knowledge in skincare, no expertise on ingredients and skincare reactions ...as seems to be the case with a lot of RF products! They have absolutely no business selling any type of skin care product!! Do yourself a favor and go to your dermatologist or an esthetician for skin care advice!
#1365790
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I used Rodan and Fields redefine products for several weeks. It dried out my face and burned my skin in spots. I followed the instructions and only put it on every other day, but was unable to increase the usage since it dried me out so bad. I was instructed to keep...
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Anonymous
Anonymous 1

Did you take the solution tool quiz? It may have not been the right regimen for you. You may just have more sensitive skin!

1.2
#1365523
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I love Lash Boost! It also has a empty tube guarantee so it safe to try.
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Anonymous
Tracy2013

I’m impressed with the products. I use Redefine and las boost. Not work great for me. Although, I’m very disappointed in customer service policy. Not my representative but the...

Anonymous
Anonymous

You should buy ten tubes and gift them to ten friends that you no longer want to be friends with. The junk is full of risky ingredients and many people have bad reactions. The...

4.8
#1364335
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Why does,my AM cream all of a sudden caved in?? How is the container filled? Now jar is now half full. Like a bubble in the contents. Only started using the jar on august 18 and very sparingly. Not happy
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Anonymous
Dani

I experienced the Same Thing !

Anonymous
Anonymous

You will find this very typical of most of their product packaging...run don’t walk! This is one shady MLM company!! Business practices, products, consultants..all a scam! Sor...

#1363042
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Several times they have shipped my order even though I had removed items from my cart. They went ahead and shipped the removed items and charged me. I called and they said, ship them back and they would refund my money....But I had to pay for shipping. They said it was...
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Anonymous
Dorothy

Unfortunately removing the items does not do any good if you are on auto ship. You have to choose cancel and then postpone in order to skip a month.

2.2
I liked
  • Redefine
I didn't like
  • Integrity of the company and their non existent customer service
#1362883
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