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My husband bought me Replenish skin care by Rodan and Fields for Christmas from Amazon seller Maverick Ordonez from Coloumbus, Ohio they contacted him he sent a label for me to return cost 8 dollars told him had bad reaction to it after using have had no response. Think I should have gotten half of money returned your company says if can't use they will don't know who is responsible but he needs to be stopped taking advantage of people lot of money to lose might have tried one of the more gentle products if this had been handled correctly.

Product or Service Mentioned: Rodan And Fields Face Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $178.

Preferred solution: Price reduction.

Rodan And Fields Cons: Terrible consultant.

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#1791426

A lot of people have bought this through reps and are having the same issues with the lash serum. So you can't say it's because of it being from Amazon.

#1653358

You don’t get the company money back guarantee when you purchase from a third company such as amazon. Those products do not ship from R+F therefore they can’t guarantee them.

The products should only be bought from independent consultants so that you get the guaranteed product shipped from the company itself.

You may have received an altered, tampered or even a product stored in inappropriate conditions. R+F works diligently to stop third party sellers for this exact reason.

#1664482
@PissedConsumer1653358

While true you should buy from independent distributors, this product has had this reaction with many others

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