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I worked for this company, actually quit today and I have to say its THE absolute worst company I have ever and I mean EVER worked for! When you cry knowing you have to go to work and go in the bathroom to cry, I would say yeah a bad job!

The torture us customer service reps face on a daily basic because of their BS polices! The list can go on forever! And making minimum wage being yelled at by spoiled women ordering as much as your whole paycheck kinda gets to a person! We were all promised a full regimen after 90 days and a raise, well 90 days came and went.

No regimen no nothing! Just weekly monitoring by Qa telling you what a *** job your doing and basicly treating you like childrem. Never any encouragement or positivity. Its a sweat phone shop.

Im surprised they dont go foriegn!! And btw 90% of the products cause cancer!

Pregnant women can't use it! {{Redacted}} I had to go through just to provide a roof over my kids head!

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Guest

I was googling Gina Jacobs's phone number & found this review. I did not know she sold Rodan-Fields I just know Gina Jacobs from her Puppy Mill Phat Dachshunds.

OMG!!!!! The power of internet!!!!! Wonderful!!!!!! Did you say your husband is a federal prosecutor?

Hellno! Did she know that? And her husband cussed him out? Hellno!

Please look up her number & Phat Dachshunds on Pissed Consumer. She has a puppy mill at 409 Paddle Wheel Lane Smyrna Tn.

She is ripping off many people with her sick dachshunds. Can your husband help us?

Guest
reply icon Replying to comment of Guest-1395570

He is on it, babe. Yes she knew he is high on the Federal ladder.

I think Gina is so hard up for money that she is doing anything she can to survive. As far as her husband, Chris, it has been obvious what he is from day one. She supports him financially and the rest of the family. Gina cut her nose off despite her face.

To answer your question, my husband is very aware as we are one of her victims of being sold a sick Miniature Dachshund. Actually we bought several sick puppies from Gina. I only feel like a fool for believing she was my friend. She was only after the money my husband makes.

She will not be getting anymore. I am giving Gina a few more days and then I will be posting my story online along with the autopsy reports for any potential customer of Phat Dachshunds in Smyrna Tennessee.

Guest

Well I am one of the spoiled women that you are referring to. My husband earns mega$$ and I bought quite a bit from my Rodan-Fields consultant Gina Jacobs of Smyrna TN.

Her cell number is 615-692-****. My consultant (GINA) would not respond to my texts or requests to purchase more big orders. Instead she had her husband cuss out my husband who is a Federal Prosecutor. Amazing how foolish people can be.

My problem is not with the R+F products or your review. It is one pathetic person Rodan-Fields had to represent the company.

Sorry to hear of your disgust with R+F . No job is worth stressing yourself that much.

Guest

So sad. All those $billions and they cannot pay their staff.

Be grateful you did not get a regimen.

Guest

I had to close my checking account and start over because after they were notified that I was not longer using the products and wanted to cancel my subscription they kept sending me the product. My bank account was overcharged several times& I had to send the products back at my expense.

Guest

This puts a real face on the customer service side of things. There are a lot of complaints about the awful R&F customer service but is anyone really shocked that these poor customer service reps are treated like garbage? This entire company is rotten to the core.

Guest

This is for the Customer Service Rep who posted the complaint:

R&F only pays minimum wage?? You would think that a "billion dollar" company would share a slightly larger piece of the pie with the people who have to deal with the "consultants" on a daily basis.

Please share some of the complaints that you had to deal with. Your experience could could stop someone from joining this misguided company.

Guest
reply icon Replying to comment of Guest-1387563

Dorothy, that's the big part most consultants miss. It is a billion dollar company that makes a lot of its money from the sales of people that sell it, not from actual sales that consultants make.

People actually believe that this set up is meant to share the billions it makes. If you listen to language consultants are told to use often includes "we". For example, "we are launching a new product" or "we are the number one skin care product". In reality, there is no we.

You don't own stock in the company. You don't own the trademark. Fact is, you really don't own much except the burden of recruiting others and keeping monthly quotas if you plan to climb out of the bottomless pit. The biggest scam about this whole set up is its rigged so that you can't succeed (well most) if you have a substantial social network, you have a chance to recruit a handful, but those you've recruited likely share common friends so your field of recruitment is less than the first person.

A similar pattern will result in saturation. The truth is right there, but the company will distract by exploiting a few quasi successful sellers saying the company makes billions and you have an opportunity to get yours. Look at Suzy with her Lexus or Nancy who works at home spending with her kids. I find it insulting that such a blatant lie isn't condemned but rather paraded by friends and relatives.

MLM's hide a lot of information about turnover, success rates, and more which makes it hard for prospects to do there due diligence. Many think that since they can't find anything negative it must be good, right? But MLM's operate on a very thin line between legal and illegal. Unfortunately the line is often blurred by the perpetrators because of the setup.

MLM companies have the ability to disassociate themselves with consultants who bend the rules. Since they really don't work for the company because "independent consultants" the company gets the benefit of not being held accountable by simply stating, "person A doesn't represent the company" but it's the every man (or woman) for themselves environment that which the only way to make a dent is skirt the rules. It's really awful which is why so many speak up against it. No one is jealous, but rather angry that something so unethical continues to exist in front of our own eyes.

Dorothy, if you're looking to hear specific complaints. Look no further. This site provides about 300.

The BBB, aside from the blatant attempts to raise the 85% unfavorable rating, it shows a habitual practice of unauthorized credit card charges, difficult return processes and terrible customer service. It's comical to see the company response that it was an isolated incident.

Guest

But, but all of those entrepreneur consultants own their own business and make 5 figure monthly incomes. Are you just a tad jealous? Crybaby!!!!!!!!!

Guest
reply icon Replying to comment of Guest-1387041

What are you talking about crazy town? Only 1% of the consultants make a 6 figure income!

99.9% earn $10,000 a year or less! Whoโ€™s jealous?! A company that loads their products with chemicals , lie and cheat people to buy into this pyramid scheme and all the phony before and afters?!

Who wants to work here?!

This company needs to be shut down by the FDA for so many reasons!

Guest
reply icon Replying to comment of Guest-1387041

I'm sorry, this might sting, but nothing is more irrelevant than a member at the bottom of a pyramid shaped business (yes R&F), which is where 98% of the consultants dwell. Now that's something to cry about.

And who's the baby? Calling people names is very mature? I understand why you might resort to it because you have nothing else working on your side. Facts are pretty stubborn.

Back to the original point, what makes you even more irrelevant is that after you've burned through your warm lists, friends, family and your facebook "Friends" because your pushed this terrible business on them, you will have no one that cares.

If you really knew how people react to your silly facebook posts, your crazy claims, your witty hashtags and pathetic attempt to present yourself as the next Kardashian that simply does while sitting on a fortune taking snapshots of yourself like anyone really cares, you'd probably go into a state of depression. Very few want to trade spots with you. In fact, most want to run away from you. You see, it takes people a little bit of time (sometimes) to realize that you aren't really concerned with changing lives or helping people, you've packaged it that way, but you're really concerned with lining your own pockets selling an overpriced product.

Sorry, I'm not jealous that prides themselves on deceiving others and alienating myself from the ones that matter most. If you wanted to change lives you'd pick a career helping others, not selling a lie. What's worse, in case you haven't figured this out yet, is in order to make that money, you need to be very pushy, lie with a smile, attack, defend blindly, and manipulate others to believe that your very existence serves a higher purpose. It doesn't.

You don't.

Sadly, the doctors that created it will never know your name. You don't and won't matter to the company you serve. You'll never achieve top status because there just isn't room for you to do so (the tip of a triangle just doesn't have enough room for more than one. So you create an environment where cannibalism (not the literal sense because I'm sure you'll find ways to try to twist my words, but in the sense that you will have to compete against each other going after the same potential buyers) In the end, you wipe each other out.

And all that money, time and everything else you've invested is gone. Your fate will be the same as all the others. You don't need me to tell you what the fate is.

You already know, which is why you spend time trolling sites like this. The dream was nothing but a fairy tale.

You are nothing but a stone that ones above you stand on to squeeze pennies from.

I suggest you check out Yertle the Turtle by Dr.Seuss.

Guest
reply icon Replying to comment of Guest-1387248

You should easily win Most Pissed Consumer on this site. Your vitriol and hatred oozes out in every sentence.

BTW not sure why the CR rep is complaining?? I'm sure 99% of the consultants wish they were making minimum wage instead of losing money & friends every week/month.

Guest
reply icon Replying to comment of Guest-1387248

THIS! I have a friend up to her eyeballs in this R & F mess and she has changed, right before my very eyes. I don't wish her any ill will, but I'm afraid for her financially.

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