Rodan And Fields
Reviews and Complaints
Can’t believe I got a “subscription”!!
Oh wow ..another big launch of doomed epic fail!!
Bad reaction
- Sales reps
- Products
Preferred solution: Full refund
Horrific
I ordered the Reverse line. My face is red, swollen, dry and on fire.
I am on day 3. I used it for the first time on Monday.
Refused refund after serum caused extreme redness to eyeballs
Stopping my orders
- All the products
- Have to order every 2 to3 months
Preferred solution: order when I actually run out of my products.
CORRECTING ORDER
- Customer service prompt and direct attitude
Happy Unblemish User
Returning item
Basically, they did not include a packing slip l, so I have to research the order #, etc. in order to send the product back.
I is a lot of hassle. How hard would it have been for them to have included a packing slip?
My eyes are on fire
Very Satisfied Customer
Rodan And Fields Staff Review from Frankfurt, Hesse
One Use, Discolored Lids
After a year of friends hounding me about trying Rodan and Fields (hoping a happy consumer would create an enthusiastic co-seller) I broke down and purchased Lash Boost as well as a regimen. After one night of application my eye lids appear scoched.
I use little to no makeup and am extremely careful with products. I feel foolish and hope the irritation goes away quickly.
Permanent deep red/purple linear is NOT the look for me. I threw every bit of over a 300 dollar purchase in the trash.
Lash Boost Eye problems
Eye infection from lash boost
Last week, I got a severe eye infection from lash boost. I got a refund, but I plan on having the company pay my doctor’s bills. I had to go to a dermatologist and an optomologist.
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I'm so sorry too hear about your experience. That's terrible and horrible that had that happen too you. Hope you get well and better soon
Agreed with you and everything you're talking about. Products need too work anybody. I feel so bad and sad for people spending their money onto something that does not work for them!
Too much product. Too much product.
Your consultant should have communicated with you. Too much product. You have to think of lashboost as eyeliner. You aren’t gonna let your eyeliner drip into your eyes?
Are you? Nope! That would be silly.
Hence treat it like eyeliner. Again if you would have communicated with your consultant they would have effortlessly instructed you to use less.
You're not helping by being an jerk too others. How do you not know or do know how much this customer use?
Don't you got anything better too do than passing judgment.
You're acting like an jerk. And you should be treated like an jerk.
Stop being an jerk too others. It's not an good look onto you if you're going too acting mean and nasty too others if they are doing nothings wrong.
Not true I carefully applied the serum and like other people I was told my reactions were normal and your eye should become used to it. My eyes have not been the same as since I used the serum.
My eyes are constantly dry and bloodshot I have been unable to wear my contacts with the dryness. I never thought a over the counter cosmetics would possibly change my vision and eyes. I expressed concern to my consultant and read all the websites and was encouraged to keep using it to see the full results and your eyes will get used to it. I’m scared this is permanent and I never would have used or recommend this product knowing it contains a drug known to cause all kinds of eye damage.
They have deceived and failed to inform consumers of the serious side effects of ingredients that real doctors have known for many years. I’m so distraught that this has been going on for so long. They are still selling this as a safe alternative for longer thicker lashes. This is criminal fraud and they continue to operate without any consequences.
They should be liable for damages and suffering they willingly marketed as safe to make money.
They didn’t care about the damages they kept collecting money and failed to warn users! should