Rodan And Fields Reviews

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Rodan And Fields Business Kit Lies

One of my friends purchased their own business kits, spent over $600 on it. Decided it wasn't for him after ~40-45 days, sent it back to the company, they accepted the package with ALL THE PRODUCT UNOPENED and never returned any of the funds. There is a written return policy of 60 days. It was incredibly embarrassing for me amongst our friends, and I haven't talked about the products since. The company probably turned the profit and resold the unopened products. It really speaks against their philosophy and had a very negative impact on my relationship with the company. I couldn't sell after that.
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ID
#1412660 Review #1412660 is a subjective opinion of poster.
Location
Williamsville, New York
Product
Rodan And Fields Ultimate Business Beauty Set
Pros
  • Products
  • How it was presented to me
Cons
  • That i couldnt return even though i was within 60 days of return
  • Confusing tactics
  • Integrity of the company and their non existent customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$650
Preferred solution
Full refund
New Reviewer

Personal results

I've been using R and F products for over a year and a half now. I have extremely acne prone skin. It sucks but Unblemish has been a life saver for me! I'm in my mid 30's now and don't have teenage looking skin. I have tried moving to Reverse but my acne does flare up after a few weeks. All I do is go back to my Unblemish. Lashboost has made my lashes go from pretty to Holy Cow!!! The only complaint I have is that they hit my sunglasses and my mascara smudges my lenses, lol. I decided to finally become a consultant because I believe in what these products can do. Are the products for everyone? No but that doesn't mean they aren't for anyone.
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3 comments
#1604016

You could also go to a real dermatologist and get acne medication with prescription strength. The unblemish is like Clearasil at CVS just 10x the price.

Ingredients in unblemish exactly the same. LOL.

Regarding Lashboost, yes it works according to people but will kill your eyes. Smart people know that , why they’re on board with the massive lawsuit to hopefully get Lashboost off the market!

#1604041
@PissedConsumer1604016

First of all, if you read the ingredient list you would know they are not the same. Unblemish contains zero salicylic acid, unlike all of the drug store acne products.

Second, I've tried prescription grade dermatology products that never worked. I've done peels, retin a, benzoyl peroxide, etc.... I've tried every drug store acne wash. Nothing worked.

With regards to lashboost...... it usually helps if people don't put on a bunch. Just a small swipe one time at night. A little does a lot.

I haven't had any issues in the year and half using this product. I still have 15/20 vision which I had before using lashboost. When used properly the products work. I used the prescription and OTC products correctly, but guess what.....

they didn't work for me. As stated in my original post, the products won't work for EVERYONE but that doesn't mean they're not for ANYONE.

#1653277
@PissedConsumer1604016

What do you mean by a real dermatologist? Have YOU ever had stubborn acne?

Tried EVERYTHING under the sun including very expensive prescriptions that did nothing but tear your face apart? The answer is obviously no, therefore your ignorant statement

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ID
#1409026 Review #1409026 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Rodan And Fields Unblemish Beauty Set
Reason of review
Good quality
I've used it 3-4 times...my eyes are itchy, red, swollen, crusty.
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1 comment
#1611815

Way to expensive! There are a lot of chemicals in most of the products this company sells.

Way to expensive for an average person. I’ve invested in May products, but have only really seen results in the face wash, and the exfoliate wash.

I’ve also seen these products for up to half off on other web sites! Not happy about that.

ID
#1408017 Review #1408017 is a subjective opinion of poster.
Location
Hatteras, North Carolina
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality

Terrible customer service

I had to return a regimen kit due to bad reaction and they never refunded my money. I finally got my tracking number and proved it was actually returned and they finally refunded over a month later.
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ID
#1406433 Review #1406433 is a subjective opinion of poster.
Location
Mount Orab, Ohio
Product
Rodan And Fields Regimen Beauty Set
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
I've been using Lash Boost for nearly a year. A couple of moths ago I started experiencing constant eye watering, burning, itchness, redness, and discomfort. I never imagined that it was caused by the product that I had been using for that long. My eye doctor said that...
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ID
#1405429 Review #1405429 is a subjective opinion of poster.
Location
Palm Coast, Florida
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
New Reviewer

Help given awesome

I called with a problem on my AM Redefine container. Problem solved, no question and such a nice employee. WOW, wish all companies were so accountable.
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2 comments
#1602064

Did you really just say that Rodan and Fields is accountable? Have you read through all of these complaints?

Have you searched online to see what type of reputation R&F has? You and your fellow R&F shills are some of the worst people I have ever come in contact with.

And the company couldn't care less about their customers. Get out before you cause more damage to your financial situation and the situation of those that you suckered to join.

#1602232
@PissedConsumer1602064

Great response, RF sucks, period. Awful chemically laden products and all the people I know who use them still have less than par skin.

Covered up with makeup at best. Better products at your local drugstore.

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ID
#1405247 Review #1405247 is a subjective opinion of poster.
Location
Gainesville, Florida
Product
Rodan And Fields Redefine Beauty Set
Reason of review
Good customer service
New Reviewer

Not a joke,,

I tried to sell the product a couple of years ago ,and just had too many changes in my life happen aIl at once and could not put the time or effort so I gave up,! I think I have used every product cheap to more expensive to natural and I found that this product, I actually feel and see the difference! It’s not for everyone we all have different skin types and beliefs so not everything works the same on every person! So if it doesn’t work on someone why say horrible things when it can work great on someone else! I’m a hairstylist and I know we all prefer different hair products some people don’t like certain ones where some one else will love them!! So if we had less hate in the world lol I love the products but I don’t get upset if someone else doesn’t,, !, there is also a 60 day money back guarantee so yes you can get your full money back!! Since I’ve been using them more consistently I’ve had clients and friends say how great my skin looks!! So I’ll take that:) good luck ladies with what ever you choose:)) I never want to rip or mislead anyone it’s not my nature so this is my opinion:)
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ID
#1400377 Review #1400377 is a subjective opinion of poster.
Location
Oshawa, Ontario
Reason of review
Good quality
New Reviewer
I used the popular lash boost. My lashes are ruined! Falling out, breaking, all different lengths. On top of ruining my eyelashes it makes my eyes swell and burn. Never again!
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4 comments
#1596294

There is a class action lawsuit in the works for people who have suffered like you. You may want to check into it.

Here is a link to an article and video segment that was on CBS news.

This company is so corrupt and needs to stop fleecing people of their money. https://www.cbsnews.com/news/rodan-fields-hit-with-suit-over-lash-boost-eyelash-enhancer/

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ID
#1398856 Review #1398856 is a subjective opinion of poster.
Location
Sandusky, Ohio
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
New Reviewer
Everything was going great. I used as directed, only on top lids. By the 6th week I noticed black hair growing on my cheek bones and dark circles under my eyes. I have stopped using it. Its been about 5 days now, and still the hair and circles are not receding. My co...
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2 comments
#1595586

Sorry, but you are slowly turning into a werewolf. You forgot to read the side effects page where it clearly reads " you may turn into a monster " ...

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ID
#1398016 Review #1398016 is a subjective opinion of poster.
Location
San Ramon, California
Product
Rodan And Fields Face Care
Cons
  • Side effects outweighed the benefits
Reason of review
Side effects
Loss
$163
Preferred solution
Full refund
New Reviewer
I first used this lash boost serum for a span of a couple months, I did notice lash growth but every morning after usage would wake up with really goopy irritated eyes that felt sensitive all day. Due to this I decided to stop using the product, after a couple months I...
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2 comments
#1682251

Some people are sensitive to certain products, as like we are all sensitive to something, I cant wash my clothes in perfume detergent because I break out in sever rashes, I cant wash my hair with shampoo with citris acid in it because my scalp gets tore up to where I will bleed. I am sensitive to those things.

I don't want to run off and Sue over it. I just don't use it any more. Lash Boost has been great for me. No problems what so ever and my lashes look awesome for a 50 year old.

So all you can do is try it to see if you can use it. if you cant you cant, doesn't mean its a bad product.

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ID
#1391261 Review #1391261 is a subjective opinion of poster.
Location
Long Beach, California
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
My son’s varsity basketball coaches’ wife stalks our entire community in Indiana via social media. She list virtual business owner on her LinkedIn. What does that mean??? How do you virtually own a business. She is a social media stalker who lies about she and her...
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13 comments
#1619226

A pyramid scheme is a scam that never moves a product or service. Rodan and Fields is a legitimate company with products that consumers love - solving the top 4 main skin concerns that most people go to a dermatologist to address.

The doctors started in retail with Estée Lauder but bought their company back to take advantage of social commerce and network marketing (the idea of sharing results after the product has made a difference was exactly how they became successful in their dermatology practice).

The company and products are changing lives of people financially and through the skincare offered. I recommend removing the person from your social feed if her approach bugs you however it would be a great idea to do a little research on the company and founders before making a claim of “pyramid scheme”.

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ID
#1390428 Review #1390428 is a subjective opinion of poster.
Location
San Francisco, California
Service
Rodan And Fields Distributor
Reason of review
Poor customer service
I have been using Rodan Lash Boost for about 1 year. It has begun to irritate my eyes and is not as effective as it was when I first started using it, which is fine. What is not fine is that it has been extremely difficult to cancel the automatic renewals. I have...
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1 comment
#1589766

There have been so many complaints about Lash Boost that a class action lawsuit was filed earlier this year.

ID
#1390062 Review #1390062 is a subjective opinion of poster.
Location
Gurnee, Illinois
Service
Rodan And Fields Membership
Reason of review
Return, Exchange or Cancellation Policy

Bad Experience

Even though I used this product very carefully and as directed - using it very sparingly it caused 3 major problems. This product not only Irritated my eye lid tissue but it also made a significant # of eye lashes fall out and my existing lashes are growing kind of weird in different directions . I now have 2 bald areas where the tiniest little hairs are starting to grow back. Thank goodness! I tried this product in hopes that it would give my already long lashes a thicker appearance - it did not do me any favors. The jury is still out as to whether my lashes will be normal again. Beware.....This stuff is not good for your eye lashes.
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3 comments
#1667137

Big beautiful lush lashes and then with in a few days they have all fallen out, growing crooked, and lash line has darkened!!! Apparently this is happening to hundreds of women.

What are the remedies, I have to order false lashes!!! So pissed off OMG WTH

#1608778

I agree. My lashes looked great for a few months of using the serum every night.

Now they are falling out and I have plenty of areas on my lid where there are no lashes. Buyer beware.

#1589764

There are so many complaints about LashBoost on this site. There was a class action lawsuit filed earlier this year if you want to look into joining.

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ID
#1386937 Review #1386937 is a subjective opinion of poster.
Location
Sarasota, Florida
Product
Rodan And Fields Lash Boost Serum
Reason of review
Bad quality
New Reviewer
You all need to be mindful of who is representing your company ~ this woman is a horrible representation ~ she should not be in a sales position with the way she treats people...
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3 comments
#1582570

I am so sorry that you had such a negative experience. I would like for you to know that not all consultants are the same or lack such professionalism & compassion for thier customers.

I love Rodan+Fields products & guess I am one of the lucky ones to have found a great consultant. Good luck!

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ID
#1380470 Review #1380470 is a subjective opinion of poster.
Service
Rodan And Fields Sales Representative
Reason of review
Poor customer service
New Reviewer

Lead the way

Need better customer service and have competent people to help with any problems occurring with any situation. Shrug
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ID
#1378871 Review #1378871 is a subjective opinion of poster.
Location
Gurabo, Gurabo
Service
Rodan And Fields Customer Care
Reason of review
Poor customer service