filters
State:
Show
City:
Show
Product:
Show
CEO, Advertising Idiots: I received a letter in the mail that there was a problem with my debit card, when i called it directed me to PROACTIVE - a partner to Rodan & Fields.. how shady can you get! I will let anyone i know how shady this place is, and redirect...
Read more
Anonymous
Anonymous

Rodan + Fields is not affiliated with Proactiv. They are two seperate companies. Guthy Renker owns Proactiv. Dr. Katie Rodan and Dr. Kathy Fields created proactiv, but Roda...

Anonymous
Anonymous

Proactive is not connected with Rodan and Fields, the doctors that developed both are the same.

1.0
#670038
Reply to reviews
I was supposed to get an email 5 days prior to the order shipping. Well, twice in the last year that didn't happen and R&F just sends the last order you placed. I received the email that my order had been placed when I didn't want another order. I called...
Read more
Anonymous
Anonymous

Had same issue.

Anonymous
Anonymous

I have had a similar experience and was double charged. Check your bills carefully

#629626
Reply to reviews
This product does work. It just works faster and better on younger skin. My lines and wrinkles are extra deep. I am only 65 years old, but look at least 70. After using product my skin is softer and lines are not as deep. I use redefine with roller and acute care...
Read more
3.8
#602054
Reply to reviews
this has been going on for several months...the Fedex drivers either leave our packages on the road by the mailbox, on the mailbox or throw them on the ground at our house....we live 100 yards from our mailbox and it is a long walk for us to go get the packages that we...
Read more
Anonymous
ROberta Ward

My checking account was drafted on January 13, 2015 for $174.37, no product was sent to me. So, on January 29th, I called to end my orders from you. I tried to log in to discu...

Anonymous
Anonymous

That has absolutely nothing to do with Rodan + Fields. You need to take your complaint to FedEx.

Bells, Tennessee
#538186
Reply to reviews
I also have a surplus of the stuff I've been using so tried to cancel on site and also removed my billing information as I have moved and an order was still sent and I was still charged. Furious as I have moved and no longer live where they shipped my items. This...
Read more
Anonymous
Anonymous

If you really removed your billing information the shipment wouldn't have gone through. Did you contact the consultant that sold you the products?

Anonymous
Anonymous

You obviously didn't cancel in time before the order went through.

Fruita, Colorado
#506019
Reply to reviews
so my neighbor, who said she was a friend, gave me some Rodan and Fields TO TRY. I offered to pay and she said no. The product worked and so I ordered more. Well my shady neighbor signed me up on a replenishment plan WITH OUT ME KNOWING and when my shipment of...
Read more
Anonymous
Anonymous

Rodan and Fields is the best company I have ever personally been a customer of and in my 50+ years I have bought a ton of products and in the past decade I have bought most ev...

Anonymous
Anonymous

Sorry there are shady people out there but seriously, how did she "take" your replenishment order? Once you signed up and you had to sign up with your credit card information...

#483716
Reply to reviews
I have had success with the Proactiv skin care system. I used to buy it at a kiosk in my local mall, but last year they took it out. It seemed my only option was to go through their web site. I discovered after ordering that it was automatically set up to re-send...
Read more
Anonymous
Anonymous

I think they bank on the fact that most people are either too busy/lazy to send the product back...it's a scam!

Anonymous
Anonymous

Love there products worst customer service iv ever encountered... It's a shame

#442191
Reply to reviews
Get a three months' supply of proactive! Only pay $19.95! That sounded like a good thing to me. Paid the $19.95 plus shipping and handling. Got the proactiv. So far, so good. Then one month later, a charge for $33.00 shows up on my account. I called them. ...
Read more
Anonymous
Rocg

Make your life simple and keep your money.Pay yourself.Go to the local pharmacist and ask him or her.He will direct tomsome good product probaly inder $10 with no autoship.You...

Anonymous
Anonymous

Rodan and Fields does not sell Proactive.

#394376
Reply to reviews