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I am upset because I cannot get a receive a real return email back. First I want to know why the above soap with beads were called back. I cannot find my packing slip, $20 something plus $9.00 shipping for a stinking bar of soap!!!!!!!!!!!!! Give me a break. I do...
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Anonymous
Anonymous

Recalled because of microbeads. They harm the enviroment. They are also being banned in Canada and most states.

Anonymous
Anonymous

Agreed...the body microdermabrasion bar was not recalled. It was simply discontinued, along with the lip microdermabrasion, in order to prepare for new products. Because those...

#781152
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I recently had to block a long-time friend of mine who lives in Seymour Indiana because every post revolves around selling Rodan Fields. Facebook should not allow MLM's to sell on personal pages. Preying on friends and family is disgraceful. I'll never buy the...
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Anonymous
Rocg

Your cons has been DIRECTED to do this to promote sales!Remember the randf does not adversities but do word of mouth?Well here it is. And for free. On YOUR MONEY AND YOUR TIME...

Anonymous
Kelly Cagle

415.273.8000SalesSupport@rodanandfields.comNot sure how anyone who purchased doesn't have the above contacts, phone and email? Your consultant should always be your first poi...

1.0
I didn't like
  • Facebook stalking
#768054
Reply to reviews
I just found that they have consistently over-charge me for tax, which I see it as a way to scam people. Below are my most recent purchase as a consultant: 2 eye creams - $90 Shipping - $9 Handling- $2.50 Tax: $11.84 Tax rate in my area is 9%, which makes the tax comes...
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Anonymous
Anonymous

This sounds like a sales tax issue involving who collects sales tax from the final consumer. See https://www.avalara.com/us/en/blog/2015/07/the-not-so-direct-rules-around-sale...

Anonymous
Rocg

Well, that totally blows the Prifessional image out of the San Francisco’s Bay.Whoooo$$$$$$$$$...To cheat you and many others of at least $3.74 is criminal.This can never happ...

2.3
I liked
  • Soothe regimen
I didn't like
  • Over-priced
#764665
Reply to reviews
I've been using the Reverse for 4 months. I added the Redefine after 2 months. My skin became very irritated, scaly. I then staggered the Redefine. My sking overall seems a little smoother, but that's it! I still have my brown spots, large pores and deep wrinkles. ...
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Anonymous
Rocg

They did not tell you the products give a temporary result, only while using.Your mom probably used this type of stuff on her hands.Any permanent has to be a laser treatment.S...

Anonymous
Rocg

Your brown spots will only go away with a professional laser treatment.What bleaches the spots out is temporary.Your mom probably used that hand creme. And it all came back. I...

1.3
I didn't like
  • Terrible customer service
  • No results
  • Expensive
#752426
Reply to reviews
My friend is a rep for them and told me once i placed my order she would send me a free eye cream. Well turns out that is only for preferred customers, so she is not sending me an eye cream, so 16 minutes after I placed my order I tried to call and cancel it. The rep...
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B516622
B516622

Sounds like maybe your consultant was new. After voicing your complaint, she should of offered to pay for your S&H. We all live and learn by our mistakes. I certainly wouldn't...

Anonymous
Anonymous

Sounds like your friend is the horrible person, not the company. The company doesn't give out promotions like that. I am a consultant myself, and anything I offer, I give. ...

1.0
I didn't like
  • Customer service
  • Ethics
  • Lack of ability to cancel order
#747018
Reply to reviews
Use and broke out my face in knots under skin!my rep kept calling them about my reaction and they told her on 4 occasions to keep using! On 5th called they told her to tell me to lay off products for a week and see if starts clearing! It did starts clearing up so they...
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Anonymous
Cyn

I would like to know more about this. I have used this product since July of 2015. Starting to break out and started to use Sooth. Is has been almost 2 weeks and not cleared u...

1.0
#741003
Reply to reviews
When the products didn't work for me I returned the package and waited to be refunded. I didn't hear anything back from the company and when I called they said they never received my returned package, of course. So I said I do not get any money back? It's my word...
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Anonymous
Anonymous

Wow this sounds fairly common. This company is good at scamming.

Anonymous
s***y

I a lot of those company make have a tracking beach body is the worst. make sure you get a tracking number when returning products. also make sure company pays return shipping...

1.0
#731800
Reply to reviews

I had an issue with this company..when I sent the products back and was assured that I'd get a "complete refund". At first I only got part of the refund because they wouldn't repay me for the "preferred" customer amount charged. However after talking to them, they...
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#729146
Reply to reviews
First off who doesn't send tracking information. All I got was an order number. They sent me two Redefine Regimens instead of the AMP it up Special. After a week they finally pick up the extra they sent me but have still not sent me my correct order I have paid for. I...
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Anonymous
Anonymous

I have been a customer with this company for a year and I can honestly tell you that I have had only positive experiences with the products and their customer service. In fact...

#725814
Reply to reviews
MY TEENAGE DAUGHTER HAS TRIED EVERYTHING EVEN PHYSICIAN SCRIBED CREAMS FOR HER FACE. SHE HAS BEEN USING THE UNBLEMISH LINE FOR TWO MONTHS NOW AND HER FACE IS NOT PEELING, SHE FEELS GOOD, IS SHE GETS A BREAK OUT IT GOES AWAY MUCH QUICKER AND THAN BEFORE. I ALSO ORDERED...
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Anonymous
Anonymous

Why would a customer come on a pissed off complaint site and rave about this junk.....Perhaps you are loving your so called "BIZ".....LOL We can spot R & F consultants from a...

Anonymous
Anonymous

Why are you yelling about such a *** product? Rep perhaps?

#725536
Reply to reviews