Rodan And Fields Reviews

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Got high pressure sales job from a friend (no longer a friend). She pushed me into buying two memberships, one for me and one for a minor family member. She told me it was required to buy two lines. I ended up with perioral dermatitis, 5 weeks of an embarrassing rash...
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1 comment
#1244058

I am so sorry this happened to your child. pushy and rabid are such great and accurate description.

it is truly sad how these women go after friends and family with such ferocity. I would never recommend anyone use these products mostly because of the sleezy sales tactics they employ to get people to buy.

ID
#825101 Review #825101 is a subjective opinion of poster.
Location
Brooks, Kentucky
Service
Rodan And Fields Membership
Reason of review
Poor customer service
Rodan And Fields - Horrible Consultant Experience
2 ladies Lindsay Johnson and Krystal Ziadi made a some fb posts that were completely immature and out of line. These are not the type of "women" you should be wanting to sell your product and they should be stripped of all rights. They are childish and just want to...
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4 comments
#1395462

Why, people should say what they want, sample of clientele?

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ID
#824841 Review #824841 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
Service
Rodan And Fields Distributor
Cons
  • And consultants
  • Facebook stalking
Reason of review
That I do not order your products and did not join any teams.
New Reviewer

Rodan And Fields Staff Review from Frankfurt, Hesse

I'm fed up with the Rodan and Fields Facebook and social media stalking. Even worse, a consultant is now abusing the trust of my mommy group by acting like she cares and wants to be supportive as it relates to being a mom. The truth is, it is just another marketing opportunity for her. She plays on our emotions and even stretches the truth when it comes to her business. And of course she wants to be our friend on Facebook and our other social media channels. I have also heard her sell the opportunity and surprised at her lack of knowledge when it comes to tax laws. No MLM scheme is a legitimate tax shelter. Forbes just ran a great article on how most of these consultants are committing tax fraud. http://www.forbes.com/sites/anthonynitti/2016/02/25/beachbody-coach-rodan-fields-consultant-at-tax-time-beware-the-hobby-loss-rules/#6fc2131b3c96 I beg of anyone currently selling or considering selling Rodan and Fields: don't abuse your friends and family on social media and by joining our legitimate groups as a marketing ploy.
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2 comments
#1395967

It HAS a name: relationship building, and when they see you, they should immediately relate to the product and want to be like you. (All drop to knees and bow.)

It is a marketing advertising ruse: you may not be able to relate to the photos in the pages of Vogue, ELL, MarieClaire, but that fellow co -person in your social group can do that for you.

Even looks good on her! Gets the sale$$$$$$$.

#1244014

This is so sad that these women are all just wolves in sheep's clothing. They worm their way into any social setting where there is "Fresh Meat" and act like they are interested in your life.

sad sad sad. NO MORALS.

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ID
#818110 Review #818110 is a subjective opinion of poster.
Location
Frankfurt, Hesse
Reason of review
Poor customer service
As you know, if you don't "update" your order, Rodan and Fields simply resends what was in your previous order (I'm a "preferred customer"). So because I had an abundance of product, I went into my account and deleted everything (and it allowed me to do it). Then, I...
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7 comments
#1395968

Hope all this gets cleared up soon.

This IS WHY there is no trained employees, so there is NO accountability and NO liability.

A common expression is: the right hand does not know what the left hand is doing.

It is built in.

It gives them a lot of money and credit. Certain firms hold funds for 30 days JUST SOMTHEY CAN MAKE THE %.

The volume does add up.

Get with your credit card company. Definitely, never use a debit card for recurring charges. Your consultant is literally dumb and in the dark to these practices or would not have done that.

The week BEFORE AN AUTO ORDER, they should email and ensure you still want this. Very unprofessional.

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ID
#815592 Review #815592 is a subjective opinion of poster.
Location
Columbus, Ohio
Cons
  • Terrible customer service
Reason of review
they are deceptive in their practices
Loss
$350
Preferred solution
Full refund
Three of my friends are now selling this products, I went to a ladies night for a girls get together, the product is all laid out and they start selling. Each lady buys packages at about $200 dollars a pop including some scam about one time shipping cost of another...
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8 comments
#1395971

This is called Relation$$$hip Building.

Wise person, are you!

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ID
#812020 Review #812020 is a subjective opinion of poster.
Location
Round Hill, Virginia
Reason of review
Bad quality

Love the product

I spend $600 on their product and I love all lines. I am 40 year old and i still have acne and first fine lines. I use a combo: smooth, reversed and unblemished. The first products that work for my skin perfectly. I use them alternatively: smooth, reversed, unblemished. When I use unblemished only, my skin was too dry so I added smooth line. Then I added reversed line that gave my skin a glow. I use the line together with micro-needling and the micro exfoliator. The best line I have ever used however the price is outrages, when my husband saw the bill, we had quiet 4 days...
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3 comments
#1395974

Keep using that for 10-20 more years and you are accelerating the aging process. For several reasons.

This is sold at 4 to 5 cost of similar products.

We learn.

#1207537

$600 spent and you STILL have fine lines & wrinkles..

#1129278

I smell an R&F consultant. Why else would one go to an "R&F pissed consumer" site to give such glowing feedback?

$600 huh?? Reminds me of that quote attributed to P T Barnum

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ID
#811582 Review #811582 is a subjective opinion of poster.
Location
Naples, Florida
Reason of review
Good quality

R&F does NOT stand behind their products!

I'm VERY disappointed with the customer service (or lack of!) of Rodan and Fields. They do not stand behind their 100% satisfaction guarantee. Reaching someone and getting an answer is impossible. After some time I was told I could not be reimbursed for a lotion that I was having a reaction to. The rep said they couldn't break up a set and partially refund, yet they sell the products individually as well! This makes no sense. Do NOT get involved with R&F. Sadly this is the only product through my 40 years that has worked on my acne so I need to stick with the expensive stuff but I do NOT recommend them to anyone!
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8 comments
#1395977

Those same ingredients are out there by someone else. Research around.

It makes no sense — EXCEPT FOR THEM TO NOT BREAK UP A SET!

How are you to USEit??

This is straight out lies, lies, and more lies.

There customer service = the customer IS AT OUR SERVICE!

So we learn. Sad.

They just stole your money.

Donot wonder why they do not sell in a store. Got kicked out!

#1130578

OMG I was so pissed off I had the same experience. I purchased the amp it up system and did not like the derma roller.

They would not take it back by itself, I had to send everything back, even though I liked the rest of the products that came in the package. Screw that stupidity.

#1395980
@PissedConsumer1130578

Actually it is because they are available out in the market. They want to make a BIG sale.

This way, you will not know that.

#1129915

You can send back the entire regimen for a refund and then just re order the products you liked.

#1395982
@PissedConsumer1129915

Yep, and I can drive to the LOCAL store and be done with it by sunset. Good idea!

#1128785

Hahah so your pissed that you can't return something, but the products work. Can't be that upset if your still using them. Ridiculous

#1130752
@PissedConsumer1128785

Ratfink consultants are always such understanding business's owners.

#1395983
@PissedConsumer1128785

You are laughing at her because she said ONE out of THREE worked?

Vicious!

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ID
#803730 Review #803730 is a subjective opinion of poster.
Location
Perkasie, Pennsylvania
Reason of review
Poor customer service
After one of their consultants marketed to my 15-year-old daughter via Facebook, my daughter ordered $250 of products with my credit card without my permission. Within 15 minutes of placing the order, we called and cancelled it. The customer service rep told us a...
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7 comments
#1329516

Yes mam R & F is a very shady company that has a long history of doing this.

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ID
#797904 Review #797904 is a subjective opinion of poster.
Location
Monroe, New York
Reason of review
Problems with payment
I started using Rodan & Fields Reverse Regimen. After casually splashing toner on my neck, the way one would, I acquired a horrific rash that took WEEKS to subside. At first I didn't know what it was, and continued with R&F. When I did the same thing about 1.5...
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49 comments
#2042734

Same thing happened to me. I tried the serum and the redefine, got a rash.

Tried the soothe at the consultants recommendation and it got worse, it is taking weeks to heal and I’m wondering if it will ever heal. Very very disappointed I spent the money.

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ID
#796599 Review #796599 is a subjective opinion of poster.
Location
Concord, Massachusetts
Reason of review
Bad quality
Loss
$500
Preferred solution
Full refund
New Reviewer

Rodan And Fields Reverse Regimen Review

I have used the reverse brighten and fir sun spots. I bought it twice and has NOT lightehed my sun spots at all. Very dissapointed. Ir makes me not want to try any of the other products. To exspensive, if it dosent do what it suppose to.
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ID
#794949 Review #794949 is a subjective opinion of poster.
Location
Berlin, Connecticut
Reason of review
Bad quality
I regret to inform you that I am resigning with this company because of lack of support and training. I have explained to my recruiter that I needed guidance and I was in a new place and knew no one. She told me over coffee we would lock arms and I would get tired of...
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22 comments
#1969234

I got a huge itchy and sore rash all over my face from Reverse. I was told by R&F I’d scrubbed too hard.

Oh sorry, didn’t realise you were I. The shower with me! I did not scrub too hard. Now I want to rip my face off!

Try Soothe they said.

So, order more!? No thanks!

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ID
#792478 Review #792478 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$400

Review in Cosmetics and Toiletries category from Elk Grove Village, Illinois

I really don’t care what Hilary does with her personal email, as long as she doesn’t start selling Rodan and Fields on Facebook. #viatwitter
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3 comments
#1108357

Only people desperate for money engage in this scam. Hillary doesn't have any money concerns and she and most people never stoop low enough to sell this *** and scam friends and relatives. The only people we know that are involved in this *** are known scammers who move from one MLM to another.

#1146517
@PissedConsumer1108357

I am not desperate for money and I sell the products...because I believe in them and have seen personal results. How is it a scam with real products...and proven results?

#1267655
@PissedConsumer1146517

If you are NOT desperate,why are you coming on a pissed off consumer website to debate with people who obviously don't like R&F products or their sales tactic? Makes NO sense!!

Also bragging about your skin is another big annoyance!! If your skin is so "awesome" let it speak for itself!!

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ID
#784181 Review #784181 is a subjective opinion of poster.
Location
Elk Grove Village, Illinois
Reason of review
Poor customer service
Their consultants are rude. One of them - Vita Miller - posted into a FB discussion that I was having with a friend that I souls "have a party". How rude
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13 comments
#1126548

Oh my gosh!!! She told you to "have a party"?

I just can't think of anything worse!!! How are you able to live with yourself knowing someone said this to you? LOL My point is that it is just a comment. I understand that you may not be interested in the product or business and that is okay.

If someone approaches you in public and suggests that you try something or that you do something do you come to this website and make negative comments about them. My guess would be that you don't. If someone has something that works for them they should tell their friends. That is how business works.

Word of mouth advertising on sites such as Facebook and Twitter along with personal interaction is the best type of advertising any company could ask for!

You should consider chilling out just a little. IJS

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ID
#782452 Review #782452 is a subjective opinion of poster.
Location
Golden Triangle, New Jersey
Reason of review
Poor customer service
My EXACT problem. They claimed "they never received it." Tracking info says they are lying. Now after a month of going back and forth they are claiming they sent me emails confirming my refund. I only use one credit card and there is NO sign of refund. Total scam. So...
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ID
#782337 Review #782337 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Pricing issue
I am upset because I cannot get a receive a real return email back. First I want to know why the above soap with beads were called back. I cannot find my packing slip, $20 something plus $9.00 shipping for a stinking bar of soap!!!!!!!!!!!!! Give me a break. I do...
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3 comments
#1205960

Recalled because of microbeads. They harm the enviroment. They are also being banned in Canada and most states.

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ID
#781152 Review #781152 is a subjective opinion of poster.
Location
Iron Mountain, Michigan
Reason of review
Pricing issue