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I received an email that my order was being processed (without a warning email that my 2 month reorder was coming up!!!). I tried to access my account to see if there was anything I could do to change it. My password was not working. I selected forgot password - they...
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Anonymous
Anonymous

Not surprised! Your experience appears to be habitual for R&F. Just think, their expanding before they can even handle customer service now. It will only get worse until peop...

1.8
#1103261
Reply to reviews
Rodan and Fields - BEST on the market!
Totally worth the investment. Use sparingly and you won't have any issues. If you're having problems, you're using too much. One swipe at night. It's so easy. My eyelashes have never looked so amazing. I get compliments all the time! Now that I have my desired length,...
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Anonymous
Anonymous

Umm, your glowing post clearly shows that you are at 60 Spear Street in SF which just happens to be R&F's headquarters. Apparently YOU are the one that needs to start using yo...

Anonymous
Anonymous

Hahaha! Hilarious post! You wouldn't happen to sell it would you? Seems the only ones that promote it just so happen to sell it. Tell your story to like-minded people. The gig...

4.7
I liked
  • Reverse regimen
  • Active hydration serum
  • Lash boost
I didn't like
  • People bad mouthing a product they have never tried
  • Assumptions
#1102690
Reply to reviews
I do like their products, I use Reverse, Redefine and Lash Boost. What I hate are the stupid games they play with customers. Hey, we've got this special, but it's only good for a short time, and you're such a good friend that I'll offer you the $95 rebate (I'll send...
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Anonymous
Sherrye McAnelly

Each sales consultant "owns" their own business. We make our own deals. If you don't want the deals, we'll be happy to sell them to you retail. You can go to the Rodan+Fiel...

Anonymous
Anonymous

That is so they can meet monthly sales quotas. This practice is why many suffer great losses in MLM - the high pressure sale tactics and recruitment efforts cause consultants ...

1.8
I liked
  • Lash boost
I didn't like
  • Stupid games the sales people make with you to get a sale
#1102418
Reply to reviews

Rodan and Fields - Unblemished unworthy

Rodan and Fields
#1095773
2.2
Details
I bought the Unblemished regimen and after 4 weeks of use, it made my skin worse. My consultant tried talking me into additional products to try and I declined as this stuff is really pricey. I returned and didn't have any issues getting my money refunded. Would not recommend this product at all!
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Rodan and Fields - Waste of money

Rodan and Fields
#1084873
1.0
Details
I bought the blemish line which was pretty pricey. I used it a little over a month and started breaking out worse. I packed everything up and paid shipping etc. It says money back guarantee but that was not true. They said they never recieved my package several months later. If you order from this company and you make a return, pay the extra cash for the tracking number.
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Rodan and Fields - Painful styes

Rodan and Fields
#1079435
I am not prone to styes, but after a few weeks of using this product, I began getting them. The longer I used the product, the more frequently the styes occurred. Results of long lashes were as promised, but after multiple styes on one lid at the same time, I discontinued the product and haven't had a stye since.
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Rodan and Fields - Roller fell apart

Rodan and Fields
#1079394
3.4
Details
Took my roller out of the cleaning solution and it just fell apart. I've messaged my consulatant, but she hasn't gotten back to me. Hoping I can get a replacement.
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I was debited 248.60 on Sept 12/17. I tried to reach out to my consultant for two days with no success. I never ordered any more products so I don't understand how I could be debited when I told her I didn't want anymore???
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Anonymous
Karonbeas

Call Rodan,+Fields corporation, they are easy to deal with. Ask for an expedited return and refund. You will get your money back within 60 days. Customers can accept autoshilp...

Anonymous
Anonymous

She put you on as a preferred customer. It's better for her sales quota and it will take you months to repair-- which gives her time to find a new customer to replace you. I...

1.5
I didn't like
  • Shady business tactics
#1101776
Reply to reviews
I used lash boost one time only and the next day my eye lids were so red that it actually looked like I was a little girl playing dress ups and put a ton of red/burgundy eye shadow on. Mind you, this was one application only and I followed the directions. I will call...
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Anonymous
Pj Rogers

Obviously you have a sensitivity - return it and get your money back. Full refund no questions . Not sure why this is even on here?

Anonymous
Anonymous

If you want action, make a formal complaint on the Better Business Bureau site. In order to maintain their A status they have to reply, which is pretty comical because 84% of ...

1.8
#1098803
Reply to reviews
An old friend of mine was sucked into the R&F scam and is relentless in trying to get me to sign up "with her team." I'm not even going to go there about companies like this. I agreed to try lashboost just to help her get started with her "new business." I will admit,...
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Anonymous
Anonymous

Google Rodan and Fields Scripts... it's amazing how much thought goes into creating manipulative language aimed at signing people up. Nothing to do with educating people about...

Anonymous
Anonymous

The other way to end this mess that is Rodan and Fields is for consumers who suffer damages to sue the consultants. Legally, they are independent contractors which makes them ...

2.9
#1097501
Reply to reviews
Just after three applications my eyes turned very red and itchy
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Anonymous
Anonymous

Are you returning the product? Of so send it FedEx or make sure it's tracked. You will have to stay on them to get your refund and that can take a very very long time. Cur...

#1096359
Reply to reviews
With all the FB posts raving about RF, I felt like I was the only person that didn't benefit from their products. I spent over $350 for several products with emphasis on the unblemish. Unfortunately, my friend who sold me the product kept saying I had to use it for at...
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Anonymous
Anonymous

Rodan and Fields' main priority is recruiting , not sales, period! Selling skincare isn't the primary focus or they'd educate the people that sell it. If consultants put half ...

Anonymous
Anonymous

How convenient that R&F has a 60 day money back guarantee but you have to use the product for 90 days to see results. And then when that product doesn't work, you need to try ...

1.7
#1096330
Reply to reviews
I guess the first major red flag would've been all I needed to become a consultant to sell these products and advise other people was to put down $695. there's no required training whatsoever - you just have to give them a credit card. And it seems the person that I...
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Anonymous
Jane Hernandez

Now this makes perfect sense seeing how consultants respond to criticism. Arguments lack facts and resort to personal attacks. Thank you for sharing your story. There is quite...

1.0
#1095892
Reply to reviews
This stuff is awful!!! It gave me a stye in my eye that has been there for weeks and won't go away. It made most of my lashes fall out. It ruins contacts (I wear the ones you sleep in). My daughter used it once and woke up with her eyes infected so bad she had to go to...
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Anonymous
Anonoymous

I too got not one but 5 styes from this horrible product! They now need to be lanced as they aren't going away. Shame on you Rodan and Fields for not disclosing this as a po...

Anonymous
Anonymous

I got a stye as well! I googled to see if this was common with this product. Never using again. Also told all my friends to stay away

1.0
#1092564
Reply to reviews