Rodan And Fields
Rodan And Fields Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rodan And Fields has 2.0 star rating based on 383 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Redefine regimen, Lash boost, Product.
Cons: Terrible customer service, Customer service, Integrity of the company and their non existent customer service.Recent recommendations regarding this business are as follows: "I don’t know….I really really. Would like to become beautiful again.", "Call customer service. They answered and resolved the missing order quickly", "They are a scam, stay away unless you want to be automatically charged for a product you didn't order 4 years after your first and only order.", "Good products but not all can afford.", "Product good but expensive.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rodan And Fields has 2.0 star rating based on 383 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Redefine regimen, Lash boost, Product.
Cons: Terrible customer service, Customer service, Integrity of the company and their non existent customer service.Recent recommendations regarding this business are as follows: "I don’t know….I really really. Would like to become beautiful again.", "Call customer service. They answered and resolved the missing order quickly", "They are a scam, stay away unless you want to be automatically charged for a product you didn't order 4 years after your first and only order.", "Good products but not all can afford.", "Product good but expensive.".
Most users ask Rodan And Fields for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Discounts and Special Offers and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Doylestown, PennsylvaniaAffordable skin care for poorer people
User's recommendation: I don’t know…..I really really. Would like to become beautiful again..
I ordered lash boost in 2019. I didn't like it and never ordered from RF again. 4 years later I notice a charge on my credit card from RF for over $160 dollars. I had not placed an order nor ever
I ordered lash boost in 2019, didn't like it and never ordered from RF again. On 11/1/23 I notice a charge from RF on my credit card for over $160.
I didn't order anything from RF, not since my first order 4 years earlier. I called RF and asked what this was about and to please remove the charge on my credit card as I had not placed an order with them for over 4 years. They said they didn't know how this happened. They told me I would have to return the product, which had not been delivered yet, before they would refund my money.
Once it arrived I went out of my way to go to the PO so I could get a tracking number to prove I returned it.
How is this legal? They have been using my money while I have to jump through hoops to return a product I didn't order so that they will then, refund me? They are a scam.
I have yet to receive my credit. I'm not done with this yet.
User's recommendation: They are a scam, stay away unless you want to be automatically charged for a product you didn't order 4 years after your first and only order.
Didn’t receive order.
User's recommendation: Call customer service. They answered and resolved the missing order quickly
Change subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat products but very expensive. I can afford them, however I also could spend or save money elsewhere.
User's recommendation: Good products but not all can afford.
Lash boost settlement
User's recommendation: Product good but expensive.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturned merchandice have not seen credit on my credit card
- I would never do business with this company again
Preferred solution: Full refund
Lash boost settlement verification
User's recommendation: R & F is a company one can rely on.
Changed consultants and need to edit email address
Preferred solution: to change my email address
Very dissatisfied with products and especially with Customer Service
User's recommendation: I would not recommend your products. Had you honored your agreement and sent me a refund I would perhaps have told a few friends about you.your promise of money back if dissatisfied J would
Needed to return an item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion about product
Preferred solution: Instructions for dispensing targeted firming gel!
Trying to change order
User's recommendation: Of course- best skin care product ever
Question about product and consultant doesn't ever get back to you.
- Products are amazing but high priced
User's recommendation: Well, I will happily pass on the number to order thru . I love the products just would like a little more attention paid to the customer base.
No response…
- Could not order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Huntington, West VirginiaAn order
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